Hi, Meg. Thank you for taking the time to share your review about your LG Refrigerator, model LRTLS2403S. We hear your thoughts regarding how the door gaskets have been performing on your appliance, and we always strive to ensure our components maintain the airtight seal and reliable build quality you expect from our brand. To help keep your door seals in optimal condition and ensure a tight closure, we suggest wiping down the rubber gaskets with a soft cloth dipped in warm, soapy water to remove any grease or debris buildup that might prevent a proper magnetic seal. Applying a thin layer of petroleum jelly along the hinge side of the gasket can also keep the rubber pliable and smooth. For additional instructions on inspecting and managing your door seals, please check our official guide here: https://www.lg.com/us/support/help-library/lg-refrigerator-refrigerator-door-seal-issues--20154713239119. We want to help ensure your kitchen setup functions properly for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, there. Thank you for sharing your recent experience with LG Refrigerator (LRTLS2403S) model. We understand the frustration and the inconvenience caused by the malfunctioning of the unit in a short period and the delay in receiving the necessary repairs. Please know this is not the level of quality and the longevity we aim to deliver, as we strive to provide reliable, durable, high-quality products and excellent customer service that meet our customer's expectations and satisfaction. We are committed to addressing this matter with our team to ensure a prompt resolution and prevent similar occurrences in the future. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy

Hello there! We are pleased to hear that our team was able to provide you with a hassle-free experience by fixing your LG top freezer refrigerator. At LG, we strive to offer our valued customers the best possible experience, and your feedback confirms that we are moving in the right direction. We thank you for your support! ~Rita

It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.

Hey Fred! This isn't the experience we strive for! Let's get you the support you deserve! Please send us a private message on social media (@LGUSSupport) with your phone, model, and serial numbers. We'd like to have a closer look! ^Chris