It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly

Thank you for bringing this to our attention, and we are sorry to hear about your LG Top Freezer Refrigerator not working properly, especially for just being under a year old after purchase! Your review matters to us, and we genuinely value your input. It does not go unnoticed. We would like you to know that if you need us in the future, please private message our LG Social Support team on Facebook or Twitter at @LGUSSupport. We are eager to help you! ~Rita

Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.