Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for

LG 24 cu. ft. Top Freezer Refrigerator

Back to item details

3.7 out of 5 stars

stars198 ratings198 reviews

Write a review

Sort by |

Showing 81-90 of 198 reviews

Jul 9, 2022

LG fridge freezer

4 out of 5 stars review

Verified Purchase

Perfect size

[This review was collected as part of a promotion.] We were fortunate to find this model in stock where we were shopping, as our old unit had just gone “ker-bloooie.” The size is nice, tho’ I wish the cold water dispenser was located elsewhere.

Review from lg.com

Helpful?

Sep 10, 2022

dushanm

5 out of 5 stars review

Verified Purchase

So far, so good.

[This review was collected as part of a promotion.] Seems well-made — fits our needs well. We had an Amana 20 for nearly 39 years, so our standards are high, and we'll have to see how well this LG stands up to time.

Review from lg.com

Helpful?

Mar 5, 2023

JC Naples

4 out of 5 stars review

Verified Purchase

refrigerator

[This review was collected as part of a promotion.] Bought it a few weeks ago. Ice maker was out of stock so still waiting for that. had a small dent in door.

Review from lg.com

Helpful?

reply from LG Social Media

We want to thank you for taking the time to communicate with us about your experience with your LG refrigerator. Your review is valuable information for our whole team. You can easily get in touch with us for your concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to assist. -Cazz

Dec 6, 2023

Mowerman2

4 out of 5 stars review

Verified Purchase

Time will tell

[This review was collected as part of a promotion.] Happy with overall features of the unit however it did have a leak and the water filtration system LG was good to come out and fix it in a timely manner time will tell overall quality

Review from lg.com

Helpful?

Aug 25, 2022

loganinPA

5 out of 5 stars review

Verified Purchase

Great Refrigerator

I have been using the new refrigerator for a couple of months. I have been happy with the features and the overall storage capacity of the appliance. It is also easy to keep clean.

Review from lg.com

Helpful?

Sep 21, 2022

RMoran

4 out of 5 stars review

Verified Purchase

Good features but needs more shelves.

So I like the frig. Love that it has a water dispenser inside (since I didn’t have space for a frig with water on the door). The only thing I didn’t like was that it didn’t have as many shelves or drawers as my previous frig.

Review from lg.com

Helpful?

Jul 9, 2022

Bob Sload

3 out of 5 stars review

Verified Purchase

So far no good

[This review was collected as part of a promotion.] Bought this a month ago and ice maker lasted 3 weeks. Repair guy replaced it and now a valve is bad for ice maker.

Review from lg.com

Helpful?

reply from Social Media

We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer

Jun 14, 2022

barbs1621

5 out of 5 stars review

Verified Purchase

does have great features

[This review was collected as part of a promotion.] bought this 2 months ago. great product. very quiet. i had priced out other brands but this was the best

Review from lg.com

Helpful?

Apr 3, 2023

Jr38

4 out of 5 stars review

Verified Purchase

Lots of room for its size.

Replaced an older 33" wide with 20 cubic feet. The extra 3 plus ft in this box makes a big difference. I wish it had a better lighting system inside, however. The single light leaves dark corners on the shelves.

Review from lg.com

Helpful?

reply from LG Social Media

Hi! Thanks for taking the time to leave your review detailing the features you like about this fridge. We'll take your feedback regarding the lighting into account as we create future models. We're a continuously innovating company and we're always looking to increase customer satisfaction. In the meantime, should you need support, don't hesitate to contact us via chat or phone support. The details for these support options can be found here: https://www.lg.com/us/support/contact. ^Chris

Mar 14, 2024

Mikki

1 out of 5 stars review

Broke

I bought refrigerator Dec.31,2023 delivered on January 9,2024 quit working on March 4,2024 not even 2 months.Been waiting for repairs.Scheduled for repair service March 15 repair tech said part was not in how does he know what part to get when he hasn’t even see my fridge.He said LG will ship part next week and scheduled to be here March 22 that is 18 days since it quit working.LG customer service is terrible

Helpful?

reply from LG Digital Customer Care

Hi, there. Thank you for sharing your recent experience with LG Refrigerator (LRTLS2403S) model. We understand the frustration and the inconvenience caused by the malfunctioning of the unit in a short period and the delay in receiving the necessary repairs. Please know this is not the level of quality and the longevity we aim to deliver, as we strive to provide reliable, durable, high-quality products and excellent customer service that meet our customer's expectations and satisfaction. We are committed to addressing this matter with our team to ensure a prompt resolution and prevent similar occurrences in the future. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy