Hey Ken! Thank you for sharing your experience with us. We're glad to hear you're enjoying your LG refrigerator. Your icemaker is the ultimate sidekick for crafting your favorite drinks, and we're all about making sure you can enjoy it! We'd like to look further into your door replacement for the icemaker, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into this with you together! ^Joslyn

Hi there. Thank you for reaching us. We completely understand your feelings about the issue with your LG refrigerator's ice tasting off. Especially when your previous refrigerator didn’t have the same issue. It sounds like you’ve already tried to address the problem, and we want to help you find a solution. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

We always try our best to give our clients the best service we can, so it's distressing for us to hear that your LG Appliance is not living up to the standards we have in place. This is definitely not the experience we want for you. We would be delighted to have this investigated. Please call our Customer Service at 800-243-0000 and we'll take it from there. We'll be waiting for you. ~Tanisha

Hi there. We’re thrilled to hear you love your new LG fridge and that it’s bringing style and function to your space! Side-by-side designs offer a fresh take on organization, and it sounds like you’re settling in nicely. We appreciate your feedback on the egg rack and will be sure to pass it along to our product team. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to bring smart convenience to your home. ^David

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Hi Bob. Thank you for sharing your feedback on the LG LRSOS2706S refrigerator. We’re pleased to hear that the replacement process is finally underway. If you have any additional questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. Our team is here to ensure everything goes smoothly. We appreciate your patience and look forward to making sure you’re satisfied with your new refrigerator. ^Sam