Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG Refrigerator Icemaker. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Hi, thank you for your review. We're glad to hear your fridge is back in working condition! We're available for your support should you need additional assistance. Please see our contact options here: https://www.lg.com/us/support/contact. ^Chris

Hi, Calandra. Thank you for taking the time to give us feedback. We're sorry to hear your refrigerator is making loud noises. We would be pleased to look into this, but we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do for you. ^Dan

We're happy to know that the feature has meet your expectations. We definitely love it as much as you do and should you need any help or have any questions, feel free to let us know and we'll be more than happy to help you. ~Anthony

Hi PWalker, we understand your experience fell short of our quality standards and are here for support should you need further assistance. Should you be inclined to, feel free to leave your input about your experience here: https://www.lg.com/us/support/feedback. We'd appreciate your submission as we rely on customer feedback to identify areas of improvement and improve our customer experience going forward. ^Chris