Hi, Calandra. Thank you for taking the time to give us feedback. We're sorry to hear your refrigerator is making loud noises. We would be pleased to look into this, but we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do for you. ^Dan

We're happy to know that the feature has meet your expectations. We definitely love it as much as you do and should you need any help or have any questions, feel free to let us know and we'll be more than happy to help you. ~Anthony

Hi, we regret to hear of your experience as this is definitely not the norm! Should you need an update regarding your repairs, don't hesitate to reach out to us. We're available via phone support or social media. Our customer service phone number is (800) 243-0000 and you can reach us between Mon. to Sun. 8AM - 9PM EST. If you'd prefer to contact us via social media, our Facebook and Twitter handle is @LGUSSupport. Please contact us for any questions while we work towards a resolution. ^Chris

Hey there. Thank you for taking your time in leaving a review regarding your 27 cu. ft. Side-By-Side InstaView™ Refrigerator. We want to ensure that you get a pleasant experience using your 27 cu. ft. Side-By-Side InstaView™ Refrigerator and address any questions or concerns that you may have about it. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Hi, thank you for your review. We're glad to hear your fridge is back in working condition! We're available for your support should you need additional assistance. Please see our contact options here: https://www.lg.com/us/support/contact. ^Chris