Hi, Yolanda. We appreciate you sharing your experience with your LG LRSOS2706S Refrigerator, and we understand how strongly you feel about the unit based on what you’ve been seeing. We want you to feel supported with both performance and day‑to‑day use. If the concern is tied to the ice maker, checking that the water filter is fully installed, flushing several gallons through the dispenser, and ensuring the ice bin is clean can help improve taste and overall quality. Reviewing the water line for kinks or buildup can also make a noticeable difference. You can find additional guidance on water and ice‑related issues here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 If you’d like us to take a closer look at your unit or walk through next steps together, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hello, Yolanda. We appreciate you sharing your experience with your LG LRSOS2706S Refrigerator, and we understand how strongly you feel about the unit based on what you’ve been seeing. We want you to feel supported with both performance and day‑to‑day use. If the concern is tied to the ice maker, checking that the water filter is fully installed, flushing several gallons through the dispenser, and ensuring the ice bin is clean can help improve taste and overall quality. Reviewing the water line for kinks or buildup can also make a noticeable difference. You can find additional guidance on water and ice‑related issues here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 If you’d like us to take a closer look at your unit or walk through next steps together, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hello there, we understand how much you’ve been enjoying your LG LRSOS2706S Side‑by‑Side Refrigerator, and we appreciate you sharing your experience after more than two years of use. It’s great hearing that the craft ice, strong water pressure, and overall performance continue to stand out. This model is built for long‑term reliability, and it’s wonderful knowing it’s still delivering for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Thank you for providing this feedback and we will be happy to pass this along to our product developers.^Sandy

Hi Coco, we understand you're having difficulty resolving the bad taste in the water dispensor your fridge. We're here to assist! Please note different types of water lines can impart different odors and tastes, such as plastic, rubber, or even chemical. The issue may be due to your water line. You can check to see if this is the case by pulling the fridge out of power, turning off the water supply, and disconnecting the water supply line from the fridge. Once disconnected, turn the water supply on and check the taste of the water from the line. If the taste is present, your water supply line could be the cause of the taste. As you said you've changed the filter and flushed water, please reach out to our team on Facebook and Twitter at the handle @LGUSSupport. We'd be happy offer further support. Feel free to send us a DM/ PM on Twitter or Facebook! ^Chris

We sincerely hate to hear this and we will be happy to pass this feedback along to our product developers.^Sandy

Hi, Mr. Carter. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706D) model. It’s wonderful to hear how much you’re enjoying the Wi‑Fi control, the ability to check and adjust temperatures, and the dual ice makers. The Knock On Door‑in‑Door feature is also a favorite, giving you a quick view inside while helping keep cold air in. This model is designed for easy access, strong cooling performance, and smart connectivity that makes daily use feel effortless. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Hello there! We are glad to hear your refrigerator is back up and running smoothly and that you are enjoying features like Craft Ice and the InstaView light! We appreciate your honest feedback regarding component longevity and warranty policies, and we will definitely share your thoughts with our product team. If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich