It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your entertainment/kitchen/laundry needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Hey there! We genuinely appreciate your feedback on the 27 cu. ft. Side-By-Side refrigerator. Your feedback holds great significance to us and you can be completely at ease knowing that we have taken note of it. Please feel free to share more details with us by sending a private message on social media @LGUSSupport, including your contact information, model, and serial number. We are here to provide you with any further assistance you may need. ^Anthony

Hey there, that's not what we like to hear! We strive for a high level of products and standards, and it is unfortunate to hear this has been your experience so far. Please send us a private message via our social media accounts, @LGUSSupport, so we can assist you more in detail. ~Tegan

Your many positive comments are really appreciated and thank you for taking time out to make them. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! It gives us much pleasure to know that you've chosen us for your cooling needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly