Hey there. We appreciate your time in leaving us a review regarding your craft ice maker. it's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best possible support possible. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. ^Anthony

Hi, Bubba. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. It’s great to hear that the sleek design and smart storage layout of the LG 27 cu. ft. Side‑by‑Side Refrigerator with Mirror InstaView and Smooth Touch Dispenser LRSOS2706S made the wait worthwhile. This model is known for its spacious capacity, energy‑efficient cooling, and the InstaView panel that lets you check inside with a quick knock. We’re glad it’s been a strong match for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We appreciate you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG refrigerator, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^Jolly