We purchased a brand new Samsung fridge and less than 2.5 years later, the fridge went out! The ice maker stopped working and the fridge and freezer stopped cooling. Samsung sent someone out a WEEK later so we lost all of our food. The compressor was replaced and it started working again but only for about 3 weeks. We just happened to ask about being compensated for food (because the info wasn't volunteered). I had to be escalated to a manager to get reimbursed for a portion of the food that was lost and I had to submit proof of the food purchased 3 times! After finally getting a partial reimbursement, we replenished the food in the fridge. LESS THAN A MONTH LATER THE FRIDGE STOPPED COOLING AND STOPPED MAKING ICE AGAIN! Samsung said no one could come out until the next week. So even though it was Samsung's fault that the fridge went out again, there was no sense of urgency to send someone out to fix it in a timely manner. To make matters worse, we had just purchased a ton of seafood for my mother's birthday celebration. Imagine how that smelled as it started going bad! When the repair person came out for a SECOND TIME, he said there was an "internal gas leak" and that the fridge wasn't repairable. Imagine hearing "internal gas leak". We're we supposed to feel safe? He even said it was still safe to drink the water. Ummmm...no! So we had to start the claims process for the fridge reimbursement and for the second time in a month, we lost all of our food plus the food for my mom's birthday celebration was ruined. When we contacted Samsung's terrible customer service department (after being left on hold and hung up on multiple times) to request a reimbursement for the food. They had the audacity to tell us that they only reimburse for food one time per device and that Samsung "isn't required to do that." Seriously???? Just so you all know, an expedited claim takes "1-3 days to review and another 3 to 5 days to issue a refund." I know this verbatim because they kept reading from the same script when I asked any question. I was then told to just go buy another fridge if I couldn't wait for the refund to be processed. Who has the nerve to say that? Samsung customer service. I almost forgot to mention how someone has been out to "repair" my Samsung washer. No, it still isn't working correctly either. So two weeks later, we are still without a fridge and we are out of hundreds of dollars in food again. This is the most draining and frustrating experience we've ever had with any appliance. You could offer us a FREE Samsung appliance at this point and we still wouldn't take it! Moral of the story: NEVER BUY ANY SAMSUNG APPLIANCE!

[This review was collected as part of a promotion.] This refrigerator is slightly bigger than our previous Samsung fridge and it's amazing how 1 cubic feet can add so much more space. The misses especially loves the beverage center for her easy access to her drinks and yogurts. Apparently beer is not an essential drink. Overall we are greatly pleased with this new refrigerator.

[This review was collected as part of a promotion.] I purchased this refrigerator about a month ago. Very nice, Plenty of room. Love how you can customize it. Ice is very nice. My kids and wife love the beverage center. Cools much more than our previous refrigerator. Also enjoy how you can control fridge through SmartThings app. Delivery was made within 2 days of purchase and very professional. Thanks Samsung.

[This review was collected as part of a promotion.] My Fiancé and I purchased this around a month ago now and this is the best fridge I have owned my entire life, it is top quality, incredibly spacious and I have to say the beverage center is incredible!!

[This review was collected as part of a promotion.] My LG refrigerator broke after 6 years and UT was difficult to get the compressor with warranty process. I gave up on it and will never buy LG again. This refrigerator has the cleanest design, spacious and works extremely well. I love the zero handle design. Love the auto fill water pitcher and two types of ice.

[This review was collected as part of a promotion.] I will confess to purchasing the Samsung Bespoke refrigerator in white glass for its looks. Hey, she's beautiful but brainy, too. The layout and accessibility are so well thought out. I am very happy with my purchase.

[This review was collected as part of a promotion.] We love our 3-door bespoke refridgerator! The aesthetic design is what appealed to us at first sight, but the functions are exactly what we needed. The beverage section is hidden, yet such a clean and easy to use area. The ice box in the freezer makes 2 different ice sizes, and it comes with a little scooper. Hands down, we are definitely satisfied!

This review is for counter depth with beverage center. This is a failed design. Samsung fails to acknowledge this is a failure on their part. The fridge is functional to be counter depth. The design of the doors make it hit counters damaging fridge and counters. The only way this will not fit is to move it 4-6 inches from wall to keep from hitting. This makes it pointless as a counter depth. I paid extra for the counter depth and it must stick out as much as standard depth to clear counter. I put a 2x4 behind fridge to keep it off all enough to clear counters. I'm a loyal samsung customer (tvs, dvd players, phones, computers, appliances, pretty much everything samsung) and this purchase makes me want to leave samsung permanently. This is a FALSE ADVERTISED REFRIGERATOR. If you want this design DO NOT GET COUNTER DEPTH. Samsung does not care about their customers satisfaction.

At first there was all this negative sentiment about Samsung Refrigerators so I was hesitant but the features were just so enticing and modern, it was just hard to believe it wasn't high quality. The more research I did the more I learned about how Samsung has done tremendous work to reengineer their appliances to overcome their stigma, if you look up detailed youtube reviews you'll see more detailed explanations of these changes and advancements and they also confirm that the stigma they had is a thing of the past. I've had this fridge now for half a year and I have to say it's pretty amazing. The design is just great, layout is great, it's probably the best looking fridge out there. Don't listen to the haters and do your own research but in my opinion, its a great product and I hope it lasts for years.

[This review was collected as part of a promotion.] I bought this a month ago to replace our GE side by side. Love this fridge. sleek and clean looking with water dispenser hiding in door. Space in awesome with 30sq feet. Blows away the side by side. only issue is trying to connect to internet app. No big deal, sure I'm doing it wrong. LOVE IT