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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,022 ratings1,022 reviews
  1. 5 stars77% (790)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)
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Showing 1-10 of 1,022 reviews
Oct 16, 2026
Reviewer name: AGFam
5 out of 5 stars
5 out of 5 stars review

Great upgrade!

[This review was collected as part of a promotion.] We are loving our new fridge. We especially love the beverage center. It's so easy for our kids to access. Space wise, this fridge has room for everything for our family of 4. And we love the sleek design.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Aug 8, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing space'

[This review was collected as part of a promotion.] Love it! Easy to see everything inside. Style is modern but still looks amazing in my cozy kitchen. Cooled in less than an hour. Easy to use app and set up. Had it for two days now and hoping it continues to work just as good as all of our Samsung appliances.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Sep 29, 2026
Reviewer name: Pankaj
5 out of 5 stars
5 out of 5 stars review

Modern design and great features

[This review was collected as part of a promotion.] The Samsung RF24BB6600QL is a stylish, modern French‑door fridge that stands out for its sleek design, attractive color options, and surprisingly spacious interior for a counter‑depth model. It offers flexible shelving, a well‑organized layout, and a dedicated Beverage Center that many users love. Overall, it's a great fit if you want a premium look with practical everyday storage

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Sep 30, 2026
Reviewer name: Rich
5 out of 5 stars
5 out of 5 stars review

Best fridge ever.

[This review was collected as part of a promotion.] Love it. Customizable settings, plenty of room and innovative features. I wasn't too sure about the bottom/ drawer freezer but it has proved to be my favorite setup out of any fridge I have had in the past.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 16, 2026
Reviewer name: AndiG
5 out of 5 stars
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] We love our new fridge! We purchased it after a move and it has been such a great upgrade from our past fridges. We especially love the accessibility of the beverage center - plus its pretty fun to use the refilling pitcher. We also love the sleek design!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Sep 28, 2026
Reviewer name: TMAMA
4 out of 5 stars
4 out of 5 stars review

Great unit full of useful features!

[This review was collected as part of a promotion.] Great fridge all around! Love the “magic” refilling water pitcher in the beverage center of this fridge. Consistently keeps temperatures exactly where they have been set. This is also easily confirmed with the app that is also convenient and extremely helpful. Getting a notice shortly before your filter needs to be replaced from the app, helps me to order and have it in hand when the needs to be replaced notice pops up. You can customize each temperature setting in the fridge and freezer. There's also a power freeze feature when you a cleaning replacing ice bins and if you are having company and will be using ice faster and need to fill and freeze quickly. The wide opening and a bit more shallow (but not too shallow) shelves make everything so easily accessible. We are super happy with ours!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Aug 9, 2026
Reviewer name: Tracz
3 out of 5 stars
3 out of 5 stars review

Good not great

[This review was collected as part of a promotion.] Overall it has been a great piece. However thee ice maker has not been so good. This model has a dual ice maker. The larger size went out after 2.5 years. Now just after 4.5 years the freezer doesn't seem to be staying cold. And the ice isn't making any at all. I love the smart features but, this has never told me there is anything wrong with freezer section.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from Samsung

We appreciate you taking the time to tell us about your refrigerator, Tracz, and we're here to help with your ice maker and freezer. We've linked a guide below that includes helpful steps to keep your refrigerator cooling consistently: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ To improve ice maker performance, we've linked a step-by-step guide that covers temperature settings and other useful recommendations: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Thank you for choosing Samsung. Jeffrey Samsung Care

Aug 27, 2026
Reviewer name: Joey
3 out of 5 stars
3 out of 5 stars review

Ice maker needs a redesign.

[This review was collected as part of a promotion.] For the first year it worked very well. Since then the ice maker leaks water into the small ice tray. It freezes the whole section of small ice into a large unusable block that you have to pry out of the drawer and few times a day to let the other larger cube side work properly. After researching online, I found this is a common issue. Some blame the humidity of your location, but I can see the frozen wave of water near the front of the tray. It is far too large for melted ice due to humidity. It is definitely from a bad seal inside. The replacement seal also last about a year and it's expensive to have a service person replaced. As great as the rest of the product is, I would not buy it again. I paid far to much to have to deal with these issues. I love my Samsung washer and dryer and phone and watch, but I'll stay away from the refrigerators for any future purchases.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from Samsung

We genuinely appreciate your long-standing loyalty, Joey. The details you've shared has given us insight into your ice maker and refrigerator experience, and we'd like to share a resource with you. The resource below includes helpful guidance for inspecting the ice bucket and maintaining normal ice maker operation: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice We value the opportunity to help you. Khristine Samsung Care

Aug 16, 2023
Reviewer name: Bbrock
2 out of 5 stars
2 out of 5 stars review

Needs quality inspection

Bought this a month ago and just got it a few days ago. After the fridge was delivered I noticed a manufacturing defect. The middle latch isn't long enough to engage in the door so it doesn't shut and causes condensation inside the fridge.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from Customer care

Hi Bbrock, We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146177250) to help our team pull up your information. Have a great day, -Ernest-

Jan 6, 2026
Reviewer name: Leonalove32
1 out of 5 stars
1 out of 5 stars review

Beverage Pitcher Develops Mold Under Normal Use

I'm very disappointed with the Samsung Beverage Center pitcher. Just over one year of normal household use, the pitcher began developing mold inside the lid and spout mechanism—areas that cannot be fully accessed or cleaned, even with regular washing. This is not due to misuse. The pitcher was rinsed and cleaned frequently, yet moisture becomes trapped inside the sealed lid components, creating an environment where mold grows. Because this is a drinking-water component, this represents a serious sanitation and food-safety concern. The refrigerator itself works well, but the beverage pitcher appears to have a design flaw. A component intended to hold potable water should not develop mold internally under normal use, nor should it require replacement just outside the warranty period. Samsung declined to replace the pitcher because it was slightly past the one-year warranty, which is frustrating given that this is clearly not normal wear and tear. I would caution anyone considering a Samsung refrigerator with a Beverage Center to be aware of this issue and the potential cost of replacing the pitcher or lid. Samsung needs to redesign this component or treat it as a known defect.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from SEA Care

We want you to have a better experience with your refrigerator, Leonalove32. Let us help you out. Discard the pitcher, and clean the fridge to make it germ-free. Please click the link and the hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice If you decide to purchase a replacement pitcher, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151773996 so our team can pull up your information when you message us. Have a great day. -John