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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars816 ratings816 reviews
  1. 5 stars77% (625)
  2. 4 stars16% (130)
  3. 3 stars2% (15)
  4. 2 stars1% (12)
  5. 1 star4% (34)

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Showing 1-10 of 816 reviews
Apr 26, 2026
Cowboy
5 out of 5 stars review

Solid Appliance

[This review was collected as part of a promotion.] Capacity, quality, appearance are all excellent. The interior is highly adaptable to various size/shape of containers. 2 areas that fall short: 1. (It’s a little picky) but we didn’t even know there was a storage compartment on the upper left door under the water pitcher. Little to nothing fits here and Lord help if you forget about it, because you certainly can’t see it. 2. The ice bin tray in the lower freezer. Absolutely love having the option between a medium size cube or (my favorite) smaller rectangle ice “chips”.But the tray is awkward (if you need to remove it) and gaps around it make it too easy to loose cubes when scooping (witch is why you need to remove it).

Review from Samsung US
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Apr 28, 2026
Mike
5 out of 5 stars review

Practical and Reliable

[This review was collected as part of a promotion.] This Samsung refrigerator stands out with its impressive capacity, offering plenty of room for both everyday groceries and bulk storage. The cooling system is consistent and keeps everything fresh longer, even in warmer conditions. I really appreciate the level of customization, from adjustable shelving to flexible storage compartments that fit different needs. The dispensing feature is smooth and convenient, providing quick access to water and ice without any hassle. Overall, its efficiency makes it a smart choice, helping save on energy bills while delivering reliable performance.

Review from Samsung US
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May 18, 2026
Rdav
5 out of 5 stars review

Useful features!

We love this fridge! We have had Samsung for over ten years and will buy again. The solid glass front of this line is beautiful looking and the inside is has tons of space. The duel ice maker is a nice option and the beverage center is used by the whole family. The pitcher fill is a nice change from the norm and very useful with large cups and thermoses. I highly recommend the bespoke beverage center fridges!

Review from Samsung US
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May 21, 2026
Foodieinamoodie
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] I love the extra features such as adding recipes and listening to Amazon Music. There's ample space for large containers of food. The display lets us know the cooling temperature. The ice and water are always easily dispensed. It's very cost effective.

Review from Samsung US
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Apr 27, 2026
Esmy1
5 out of 5 stars review

The best appliance made!!

[This review was collected as part of a promotion.] The best refrigerator ever!!! So much space, keeps everything fresh and perfect temperature. The water dispenser is the coolest thing I’ve ever seen. The ways you can customize the shelves is top tier!! Everything Samsung is making has been great!!

Review from Samsung US
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May 6, 2026
Bash612
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] Sleek looking fridge with plenty of capacity. The water dispenser with additional water pitcher is an excellent feature. The two ice options also come in handy for those that enjoy different types of ice depending on need.

Review from Samsung US
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Apr 29, 2026
smz22
5 out of 5 stars review

Great features and counter depth look is awesome!

This is the best refrigerator I have ever owned! The app helps so much by advising me of the temps, filter life, and the water dispensing is a wonderful feature, as well! Even though I had to give up some inside space to get the counter depth, it is still plenty of room for a small family and the freezer has a great capacity as well!

Review from Samsung US
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May 22, 2026
Anonymous
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Absolutely amazing. Love the space and how easy it is to fit everything in there. The water and ice dispensing aspect is great and it cools everything perfect with out freezing everything. I can't wait to upgrade it to a family hub

Review from Samsung US
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Apr 26, 2026
Livvyjr72
4 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] Love our new refrigerator...is very spacious....love that it has an integrated pitcher and spout ...cold water always available ....love that it makes 2 types of ice...only issie is that itdoesnt make alot trying to figure out if its user error or have to call for a repair...4 out of 5 stars for me.

Review from Samsung US
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Feb 13, 2026
cch225
2 out of 5 stars review

Great until it breaks

Good fridge, functions well, looks nice. Biggest concern is the freezer drawer came off track and then bent the track within the first month of installation. In order to not scrape up our floors, we've had to pull the full fridge awkwardly out of it's normal location. Samsung is unwilling to assist despite their service department stating it was a faulty part on their end. Wouldn't purchase this again, that's for sure.

Review from Samsung US
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reply from Samsung Care

Hello there, We understand how frustrating it can be when a freezer drawer issue affects normal use, especially so soon after installation. We’re here and willing to help. To review the drawer concern and the previous service findings, please contact us directly so we can look into your service history and assist further. You can reach us here: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152106349), so our team can pull up your information. Thank you! ^Joshua