Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars799 ratings799 reviews
  1. 5 stars76% (611)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars2% (12)
  5. 1 star4% (33)

Member photos

  • +327 images
Sort by |
Showing 11-20 of 799 reviews
Apr 19, 2026
Tony
4 out of 5 stars review

Good Value Refrigerator

I had a 22 year old refrigerator, which finally gave up the ghost. The new Samsung refrigerator was ordered and received quickly. I like the precise temperature control. A thermometer placed in the top portion of the unit shows the unit maintains temperatures close to the temperature I set. Some other reviews have been critical of the ice maker, but my unit hasn't been a problem. It supplies plenty of ice. I am especially fond of the water dispensing features. There is a provided pitcher which gets filled automatically when even a little water is used from it. There is also a water dispenser for water dispensed into glasses or bottles. The water is cold and filtered. The outer door, which allows access to the water features, is something I have never seen and seems like a good idea. I'm constantly going for water and the design efficiently limits the flow of warm air into the unit while getting water or soft drinks on shelves. As for storage, there is minimal capability to adjust shelves and no adjustment for drawers. So far it hasn't been a problem and I don't anticipate it will be. The capacity is adequate for my needs, but others may find it insufficient in the "counter" depth refrigerator I have. My old refrigerator was not counter depth, and it had a lot of wasted space with a large tray drawer, which I never used. It also stuck out into the kitchen, and the new Samsung does not. One thing I do not like in the new refrigerator is all the plastic. My old refrigerator had aluminum and glass for drawers and shelves. Also, two drawers were gasketed for an airtight seal in the top portion of the unit. The light plastic construction of shelves and drawers is why I did not give the Samsung refrigerator 5 stars. I think for what this refrigerator cost, glass and metal should have been chosen instead of cheap, lightweight plastic, which is questionable in my mind as to its durability. Regardless of my dislike of the plastic in the Samsung refrigerator, I think this is a good value appliance and recommend its purchase.

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 28, 2026
Mike
5 out of 5 stars review

Practical and Reliable

[This review was collected as part of a promotion.] This Samsung refrigerator stands out with its impressive capacity, offering plenty of room for both everyday groceries and bulk storage. The cooling system is consistent and keeps everything fresh longer, even in warmer conditions. I really appreciate the level of customization, from adjustable shelving to flexible storage compartments that fit different needs. The dispensing feature is smooth and convenient, providing quick access to water and ice without any hassle. Overall, its efficiency makes it a smart choice, helping save on energy bills while delivering reliable performance.

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 26, 2026
Suzie
2 out of 5 stars review

Beautiful, but huge with defective ice maker.

[This review was collected as part of a promotion.] The refrigerator is HUGE so it sticks out way past a normal refrigerator. It seems to stay cool and work fine, the glass front is beautiful. Ice maker is absolute junk, it leaks water like crazy and makes our ice dispenser one big chunk of ice. We bought this because we loved the small ice so much, great in theory, not in practice.

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 22, 2026
Whitney
4 out of 5 stars review

Great Features and Design

[This review was collected as part of a promotion.] We recently purchased this fridge and love it! It is spacious, well laid out, and has a sleek design. I wish i could customize door shelf placement, but other than that it is amazing! I also love the slide back shelf to accommodate taller items, when needed. This has been something i have been looking for!

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 26, 2026
Cowboy
5 out of 5 stars review

Solid Appliance

[This review was collected as part of a promotion.] Capacity, quality, appearance are all excellent. The interior is highly adaptable to various size/shape of containers. 2 areas that fall short: 1. (It’s a little picky) but we didn’t even know there was a storage compartment on the upper left door under the water pitcher. Little to nothing fits here and Lord help if you forget about it, because you certainly can’t see it. 2. The ice bin tray in the lower freezer. Absolutely love having the option between a medium size cube or (my favorite) smaller rectangle ice “chips”.But the tray is awkward (if you need to remove it) and gaps around it make it too easy to loose cubes when scooping (witch is why you need to remove it).

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 27, 2026
Esmy1
5 out of 5 stars review

The best appliance made!!

[This review was collected as part of a promotion.] The best refrigerator ever!!! So much space, keeps everything fresh and perfect temperature. The water dispenser is the coolest thing I’ve ever seen. The ways you can customize the shelves is top tier!! Everything Samsung is making has been great!!

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 26, 2026
Livvyjr72
4 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] Love our new refrigerator...is very spacious....love that it has an integrated pitcher and spout ...cold water always available ....love that it makes 2 types of ice...only issie is that itdoesnt make alot trying to figure out if its user error or have to call for a repair...4 out of 5 stars for me.

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 22, 2026
Stephf
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Great refrigerator only thing I would say is figuring out some of the features was not as transparent on the instructions or on anyone’s videos lol but it’s great would be interested how the 4 door is vs the 3

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 18, 2026
Mochi
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] We absolutely love the look of the white glass finished front. The automatic water refill into the provided carafe is perfect for ice cold water. The two different sizes of ice cubes is a plus for all the water bottles that we have. The refrigerator keeps everything very consistent and the freezer is quick to freeze. “Love it”

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917
Apr 19, 2026
Mochahontas
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] The Bespoke AI 3-Door French Door is one of the best fridges you can purchase when capacity is an important feature for you. It's very wide and with sturdy and adjustable shelving. The beverage center adds even more space for all drinks and filtered water with a 6 cup pitcher with makes filling up small and medium pots a breeze. There's also a bottle filling station which has proven to be very convenient. The control panel inside of the fridge also for quick adjustments of temperature, ice making, and app pairing. I think the greatest benefit of the app is it sends an alert if any of the doors are left open. This feature has been a godsend for my family a few times when someone didn't close the freezer completely and I was alerted promptly and able to close before anything began to defrost. It also allows you to quickly lower the temperature of the freezer to bring everything back to its normal temp.

Review from Samsung US
Helpful?4JE2JQY60DUA14174173917