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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars799 ratings799 reviews
  1. 5 stars76% (611)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars2% (12)
  5. 1 star4% (33)

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Showing 91-100 of 799 reviews
Oct 28, 2025
Alee3
4 out of 5 stars review

Fingerprints -- beware

[This review was collected as part of a promotion.] Freezer space is not as spacious as it seems; hard to fit frozen pizza in unless it is lying flat in upper section. Beverage center is nice. Ice compartment also works well; despite prior reviews indicating limit ice, we have had no issues. But this fridge gets a LOT of finger prints.

Review from Samsung US
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Oct 24, 2025
Jose
1 out of 5 stars review

Poor cooling, icemaker malfunction at 8 months

I've been calling to samsung so they can come and fix my refrigerator my eyes maker stop working making a lot of thick ice all over the Ice maker stopped working about having it.Six months i've been calling samsung about this issue.All they gotta say is take everything out.Reset the button.Don't open the bottom.Door for twenty four hours and it will make ice, will days pass nothing get so I called Samsung like 5 times so they can come and check the. Refrigerator before my warranty expires. But they said my warranty expired at the end of this month. I believe and then make an appointment, but I don't know how much it's gonna cost. So no I do not recommend this product. It's pretty in everything, but it's not worth it. And it cost a lot for some major issues to happen. When you purchase and have it for 6 months. I wish I could return it back but I can't.

Review from Samsung US
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reply from SEA Care

Hi Jose, We understand how concerning it is to experience issues with your refrigerator’s ice maker, especially after multiple attempts to get it working again. We’d be glad to help you get your unit back to optimal performance. Please follow the troubleshooting link for the ice maker not making any ice. Please click on the embedded links for additional support. Ice maker is not making any ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice For issues involving ice buckets that are stuck or frozen over, check the guide link below and choose the scenario that best fits the issue you are experiencing. Additionally, click on the embedded links for additional information. Ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151146711) to help our team pull up your information. Thank you. ^Camille

Jan 1, 2026
mlyn
1 out of 5 stars review

Poor choice

This is the worse refrigerator I've ever owned. The alarm goes off too quickly, in my opinion, and cannot be deactivated. Yet, if a door or drawer is left slightly ajar, it does not alarm. (Led to overnight thawing of freezer products.) Levelers cannot be adjusted to the extent the doors will shut without effort after opening. The drawers cannot be extended far enough to easily reach items in back. The crisper has no adjustable ventilation for humidity; therefore it is just another small drawer. Small 3" door shelf can't be seen or accessed without bending over. The beverage center takes up space therefore limiting the shelf space and most tall items have to be on door unless small shelf over drawer is retracted, creating even less shelf space. One definitely cannot defrost a turkey in it. Like most "chest" freezers, one seldom knows what is on the bottom without removing items on top and this model could have benefited from compartments or more than one pull out drawer where the ice is. The glass doors are always covered with fingerprints (from having to push the door closed) though I could have lived with that if it was my only objection. The drawer grooves and indentations make cleaning difficult and the area to open the freezer catches crumbs & such and is very hard to clean due to its shape. I made a poor choice for a family of only two.

Review from Samsung US
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reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link to the user manual; kindly go to pages 21, 36, 42, and 60 to help you with the issues of your refrigerator. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151751192) to help our team pull up your information when you message us. Thank you. -Ricardo

Oct 6, 2025
Helsadj
4 out of 5 stars review

Functional and stylish!

[This review was collected as part of a promotion.] This is a great appliance, with sizable capacity in both the upper refrigerator and lower freezer. One area for improvement is the lower crisper drawers: to open these, both upper doors have to be opened. We love the pitcher in the door for filtered water!

Review from Samsung US
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Dec 19, 2025
PracticalHomeBuyer
5 out of 5 stars review

Early Impressions: Spacious and Well-Designed

[This review was collected as part of a promotion.] After a couple of weeks of use, overall satisfaction with the Samsung Bespoke 3-Door French Door Refrigerator has been very high. While this is still an early-stage review, the refrigerator has already made a strong impression in both form and function. Capacity One of the standout features is the ample storage capacity. The interior feels spacious and well thought out, easily accommodating groceries for a full household without feeling cramped. Even with a full load, items remain easy to see and access. Configuration The 3-door French door configuration works extremely well. The top French doors provide convenient access to frequently used fresh items, while the lower freezer drawer is well-sized and easy to organize. This layout strikes a nice balance between accessibility and efficient use of space. Compartments The internal compartments are intelligently designed, with adjustable shelving and well-proportioned bins that allow for flexibility depending on storage needs. The door bins are sturdy and generously sized, and the freezer compartments help keep items separated and organized rather than piled together. Materials Build quality feels solid and premium, consistent with Samsung's Bespoke line. Shelves, drawers, and bins feel durable and well-finished, giving confidence that they will hold up well over time. Features While not overloaded with unnecessary complexity, the refrigerator includes practical, everyday features that enhance usability. Temperature consistency has been good so far, and the overall operation is quiet and unobtrusive. Overall Impression Although it has only been in use for a short time, the Samsung Bespoke 3-Door French Door Refrigerator has delivered a very positive experience so far. The generous capacity, thoughtful layout, and quality materials make it feel like a well-designed and reliable appliance. Early indications suggest this will be a refrigerator that performs well for the long term.

Review from Samsung US
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Apr 18, 2026
Beemerwife
5 out of 5 stars review

Momof2

[This review was collected as part of a promotion.] I love the refrigerator. I like that you can change the colors of the door.

Review from Samsung US
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Apr 16, 2026
Chuck
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Seems to be great so far it never a disappointment

Review from Samsung US
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Apr 21, 2026
mars
1 out of 5 stars review

Do not buy - Terrible product. Cooling breaks

Doesn't work. Cooling broke 3 days after expired warranty. Worst fridge I've ever owned. Save your sanity.

Review from Samsung US
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reply from Samsung

Hi mars, it makes sense to count on the refrigerator’s main cooling system, especially since it worked well for years. Supporting it helps keep the kitchen running smoothly day to day. Cooling operation plays an important role in everyday food storage, and reviewing a few key areas can help keep the refrigerator performing as intended. This guide shares helpful information for maintaining optimal cooling operation for Samsung refrigerators. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If additional assistance is needed after reviewing the guidance, connecting with Samsung Care allows our team to review your details and determine the most appropriate next steps for your model. Please be sure to share reference number 1152409149 when reaching out to help streamline the process. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Apr 30, 2026
ERLs
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] The refrigerator has Good capacity and efficiency. Love it

Review from Samsung US
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Apr 20, 2026
Maria
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Great appliance, our family loves it. Best Buy ever

Review from Samsung US
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