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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars799 ratings799 reviews
  1. 5 stars76% (611)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars2% (12)
  5. 1 star4% (33)

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Showing 101-110 of 799 reviews
Apr 21, 2026
Whomp
3 out of 5 stars review

Okay

[This review was collected as part of a promotion.] Love the water feature although, changing the water filter it has broken three times now.

Review from Samsung US
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reply from Samsung

Hello Whomp, we’re happy you shared your perspective on your Samsung refrigerator and pleased to hear the water feature has been a highlight for you. If the water filter has been breaking during replacement, this can sometimes be related to filter fit or locking alignment. Relieving water pressure before removal and ensuring a genuine Samsung filter is used can help prevent the filter from binding or breaking in the housing. Fully unlocking the filter housing before inserting a new filter is also important, especially when installing updated filter designs. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007311/ https://www.samsung.com/us/support/answer/ANS10005090/ Please keep this reference number for your records: 1152409972. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Rachel Samsung Care

Apr 30, 2026
ERLs
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] The refrigerator has Good capacity and efficiency. Love it

Review from Samsung US
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May 7, 2026
Jeet
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Great product. Very happy with the refrigerator. No issues so far

Review from Samsung US
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Apr 18, 2026
Beemerwife
5 out of 5 stars review

Momof2

[This review was collected as part of a promotion.] I love the refrigerator. I like that you can change the colors of the door.

Review from Samsung US
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Apr 21, 2026
mars
1 out of 5 stars review

Do not buy - Terrible product. Cooling breaks

Doesn't work. Cooling broke 3 days after expired warranty. Worst fridge I've ever owned. Save your sanity.

Review from Samsung US
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reply from Samsung

Hi mars, it makes sense to count on the refrigerator’s main cooling system, especially since it worked well for years. Supporting it helps keep the kitchen running smoothly day to day. Cooling operation plays an important role in everyday food storage, and reviewing a few key areas can help keep the refrigerator performing as intended. This guide shares helpful information for maintaining optimal cooling operation for Samsung refrigerators. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If additional assistance is needed after reviewing the guidance, connecting with Samsung Care allows our team to review your details and determine the most appropriate next steps for your model. Please be sure to share reference number 1152409149 when reaching out to help streamline the process. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Apr 16, 2026
Chuck
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Seems to be great so far it never a disappointment

Review from Samsung US
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May 2, 2026
Mani
5 out of 5 stars review

Great capacity

[This review was collected as part of a promotion.] Good capacity, efficient and elegant .. freezer works great

Review from Samsung US
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Apr 23, 2026
Ahmed
5 out of 5 stars review

Must have

[This review was collected as part of a promotion.] Love the capacity and my favorite thing is a water pitcher. Use that thing Non-Stop.

Review from Samsung US
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Apr 20, 2026
Maria
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Great appliance, our family loves it. Best Buy ever

Review from Samsung US
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Apr 20, 2026
RileyPop72
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great features! Everything works perfectly in spectacular conditions!

Review from Samsung US
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