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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,027 ratings1,027 reviews
  1. 5 stars77% (795)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)
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Showing 101-110 of 1,027 reviews
Jan 30, 2024
Reviewer name: MCFK
5 out of 5 stars
5 out of 5 stars review

Bespoke, where have you been all those years.

[This review was collected as part of a promotion.] Our modern kitchen without handles was made for the BESPOKE series with its industrial look with a posh appearance. Easy to clean. Different colors. Easy to tint with different window film. Spacious, clean with the beverage center. Never running out of cold water. The different ice cubes are perfect for cocktails. It is just perfect for us. We have upgraded our kitchen the Bespoke dishwasher which is a silence predator. It washes our dishes in perfect silence.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Nov 12, 2022
Reviewer name: Shopping4Lici
4 out of 5 stars
4 out of 5 stars review

Very spacious and great features

[This review was collected as part of a promotion.] I bought this a little less than a month ago. So far, I am loving it. There are a few design features that could improve. One is the need to open both doors when accessing the veggie and deli drawers opposite the beverage center. I do love the endless organizational possibilities and that I do not have to open the whle fridge to grab a quick snack Overall, I do love this refrigerator.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Feb 13, 2024
Reviewer name: Peter
5 out of 5 stars
5 out of 5 stars review

I Love the Samsung Refrigerator!!

[This review was collected as part of a promotion.] I bought a Samsung refrigerator last month because it had merit for the price. I was surprised the functionality is also very good. Moreover, the water and ice dispenser of a typical refrigerator are exposed to the outside and is not hygienic, but this Samsung refrigerator is very hygienic because they are located on the inside. When I lived in Florida, I used a different company's product, and it was unsanitary because the water and ice cube dispensers were exposed and fruit flies gathered there and mold grew in hot weather. Also, if you need a large amount of water, there is a water pitcher in the beverage center instead of using a dispenser, so you don't have to leave the refrigerator door open for a long time. Additionally, this refrigerator has Wi-Fi connectivity and an energy-saving design. I think Samsung's refrigerator, TV, and cell phone technology is the best in the world. I very strongly recommend this refrigerator. I love Samsung!!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Aug 21, 2024
Reviewer name: Lilgenee
5 out of 5 stars
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] I absolutely love our Bespoke refrigerator. It looks so lovely and sleek. It's very spacious, and I love the auto-fill pitcher and the water inside the door. I wasn't sure about the ice when we first brought it home, but I love the two cubes of different sizes. And the amount of ice it makes is excellent. I can't say enough good things about our new fridge.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 24, 2024
Reviewer name: Thebigwong
5 out of 5 stars
5 out of 5 stars review

Love Beverage Center!

[This review was collected as part of a promotion.] I am very happy with my Samsung Bespoke 3-Door French Door Refrigerator. The customizable door panels allow me to change the color and style of my fridge whenever I want, to match my mood or decor, however, i have kept it stock for the time being as the white glass is nice and neutral. The fridge has a spacious interior, with plenty of room for all my groceries and leftovers. The Beverage Center is truly my favorite feature and is a game-changer, as it features both a water dispenser and an AutoFill Water Pitcher that automatically refills with filtered water. We like to put lemons into the infuser! We hope this Samsung fridge will last a long time as the ice maker is in the freezer compartment, and not in the doors of the refrigerator as is common in many of the old samsung products that have had issues in the past.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Sep 15, 2025
Reviewer name: Gigi2
5 out of 5 stars
5 out of 5 stars review

Love our new fridge

[This review was collected as part of a promotion.] We are so glad we bought our bespoke refrigerator! It has really made a difference to us. I never liked those water dispensers in fridges, but love my beverage center. It is so roomy and does things I couldn’t imagine. Very good buy!!

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Jan 2, 2025
Reviewer name: cac1962
5 out of 5 stars
5 out of 5 stars review

LOVE Bespoke!

[This review was collected as part of a promotion.] Love this refrigerator so much, this is my 2nd one purchased. I got the 1st for my main kitchen and then did a remodel for a mother-in-law apartment in our basement. Relocated the main one downstairs and purchased the white glass for the main kitchen. The placement of the shelves and useful door storage is excellent. The beverage center is probably my favorite option in the refrigerator, along with the 2 different kinds of ice. I drinkj a lot of water! Our pets benefit from the filtered water.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 14, 2025
Reviewer name: Amanda
1 out of 5 stars
1 out of 5 stars review

Poor cooling, icemaker malfunction at 1yr 4mo

We noticed very early after receiving the refrigerator that food was not keeping as it should. We saw from other reviews that temperature maintenance was an issue with some Samsung models. We purchased a digital thermometer that would record high, low, and current temp and placed it in the back of the refrigerator. We learned temperatures varied widely, rarely, if ever, getting to the refrigerator setting (see attached photo). We worked around this by keeping very perishable items in our old 12 year old Samsung we moved to our garage. Recently we opened the freezer to see one of the ice makers was leaving a sheet of ice, rather than cubes. Unfortunately, because the unit was installed in June of 2024 and it is now October of 2025, and the manufacturer warranty is only one year, we are faced with the cost of diagnosis, repair (if possible), or purchasing a new unit. I am disappointed that such a costly product does not function as it should and needs service or replacement within such a short amount of time. I do not recommend this product.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
reply from SEA Care

Hi Amanda, We understand how inconvenient it must be to experience cooling and ice maker issues with your refrigerator, and we’re more than willing to assist you in resolving these concerns. Please click on the article title “Refrigerator, Freezer, or FlexZone is not cooling enough” for support on the cooling issue you are experiencing. There is a video attached and embedded links — we suggest that you click on them for additional support and information. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ For the ice maker concern, please follow the steps for troubleshooting and click on the embedded links for additional support. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151034859) to help our team pull up your information. Thank you. ^Camille

Jan 4, 2025
Reviewer name: GrammyT5
4 out of 5 stars
4 out of 5 stars review

Storage for everything

[This review was collected as part of a promotion.] I bought my refrigerator in September 2024 and I love it. I especially love the water picture in the door as I use it daily. The only thing I dislike is the popping noise it sometimes makes and I wish I could turn off one of the ice makers. I truly like how you can switch out the front panels to change colors to match your kitchen. It has storage for everything.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917
Oct 1, 2024
Reviewer name: Tony
5 out of 5 stars
5 out of 5 stars review

Great features and buy. Better than LG for sure.

[This review was collected as part of a promotion.] Great refrigerator by Samsung. I had a LG refrigerator before and this is 100X time from the first day I began using it since the LG had a problem from the beginning. You won't regret to get this as I am very happy with this purchase.

Review from Samsung US
Helpful?3B9MYT1DL91L14174173917