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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars799 ratings799 reviews
  1. 5 stars76% (611)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars2% (12)
  5. 1 star4% (33)

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Showing 81-90 of 799 reviews
Oct 28, 2025
FridgeLuv
5 out of 5 stars review

Great Fridge, Freezer, Beverage Center, And Ice!

[This review was collected as part of a promotion.] Our family loves the easy beverage access and 2 kinds of ice. I didn't think the drawer type freezer would be easy to use but to the contrary it stores a lot and is easy access. The crisper drawer ans ample shelving with easy to clean shelving is a huge plus!

Review from Samsung US
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Oct 28, 2025
Bill from Maryland
5 out of 5 stars review

This is a great Refrigerator.

[This review was collected as part of a promotion.] This is easily the nicest refrigerator we have owned. I was a bit concerned about prior reports about Samsung appliances but we love all our new appliances. My kids LOVE the water door and the dual ice cubes. The design is clean and changing the filter is super simple. There is more than enough room and the flexibility makes it super customizable. It's a fairly great refrigerator.

Review from Samsung US
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Nov 6, 2025
SamsungLover
5 out of 5 stars review

Wonderfully Aesthetic Technology Showpiece !

[This review was collected as part of a promotion.] Beautiful finish on the fridge. I can write messages, grocery lists and whatnot in dry erase pens and it cleans up fast. Ice maker keeps me in ice in both cubed and smaller chips, I love it. The temps stay how I set them and I like that the fridge chimes when I leave the doors open by accident. I also love how it is connected in my Smart Things app. Amazing technology. The water filter is also the easiest I have ever replaced. This is a great fridge and freezer!

Review from Samsung US
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Oct 28, 2025
Alee3
4 out of 5 stars review

Fingerprints -- beware

[This review was collected as part of a promotion.] Freezer space is not as spacious as it seems; hard to fit frozen pizza in unless it is lying flat in upper section. Beverage center is nice. Ice compartment also works well; despite prior reviews indicating limit ice, we have had no issues. But this fridge gets a LOT of finger prints.

Review from Samsung US
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Jan 13, 2026
rrb300
4 out of 5 stars review

Nice unit.

[This review was collected as part of a promotion.] We wish the refrigerator would have been available with the black doors we wanted instead of having to go through the process of getting the door panels sent to us. Also would like to have the door about 4 inches shorter to make opening it eaiser. Ice maker is nice and quiet. Lots of room and nice trays.

Review from Samsung US
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Jan 8, 2026
Ex Samsung Fan
1 out of 5 stars review

Bespoke is Broke Again and Again

We loved the product design and features. However, after 3 years and 3 months, the refrigerator stopped working on New Year's Eve at 6pm. Amazingly, Samsung Care was still answering the phone...they connected via SmartThings and saw the issue. Evaporator assembly. When service showed up, did they bring the part, of course not. When the tech arrived, he ran diagnostics and was gone in 10 minutes. He said he wasn't sure why they didn't send the part out on the truck with him. Today the part get's installed (1/7/26) and the refrigerator works for 45 minutes and then stops cooling. Now we'll wait another 2 days for the technician to come and run diagnostics again, wait on a part and keep going and going and going. What a way to run a business. Conveniently, I'm out of warranty. So much for Bespoke Reliability. Put the colors on, but have no reliability! Emailed top dog...minion called and didn't care...weasel warranty. Shameful! We really wanted to be customers for life....not any more.

Review from Samsung US
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reply from SEA Care

Hello there, We understand that your refrigerator's repair experience was not satisfactory. We would like to engage in a straightforward discussion with you to gather your overall thoughts on this experience, explore your choices, and tackle any other concerns you might have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1151797535, to help our team pull up your information when you message us. Have a great day. -John

Oct 11, 2025
CAZZ
4 out of 5 stars review

Best Fridge Ever Had-Max Capacity Owned Now 1 Year

We had had this refrigerator for a year now. It is totally wonderful. The ice making is plentiful and love the two different size cubes. The space is excellent. There are just two things that would make this the ultimate perfect refrigerator. 1. The interior upper shelf could use a touch of adjustability. Even though we love the drop-back shelf, the upper has no adjustment. If it had even just one additional level to put it on the would be fantastic. 2. I would love to see this in a one single door instead of the French doors. If anyone has ever had a full 36" single door, they know how much better it is and why. The doors on the French door hold MUCH LESS than one single door, due to all the sidings and middle beam necessary on French doors. The cost of manufacturing is also higher. More plastic, more hinges, and more to break. The single door just much offers more space on the door. With any fridge the space is the most important feature. The single door just has more space. Please offer a few models again, especially this high-end model, in a single door.

Review from Samsung US
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Oct 13, 2025
Shon
4 out of 5 stars review

Nice refridgerator

[This review was collected as part of a promotion.] Overall good fridge, really enjoy the beverage center. Only complaint is the center divider on the French doors sometimes get stuck open, which leaves the fridge not sealed. Would be nice to have more adjustability in the doors to combat that issue.

Review from Samsung US
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Oct 28, 2025
Susie
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] I love the fridge it is big and allows me to store so many items that will be needed for the week and for our get togethers it makes it easier to plan ahead and get everything in the fridge the night before. Just absolutely love the water station concealed behind the door with access to shelves in the inner door without opening the whole door, love it. It makes ice quickly and there is so much room for the storage of the ice, and you get 2 types of shaped ice to choose from. The fact that we have the freezer on the bottom and the top has the French doors that open on one side or the other. I can easily store the large items on the shelves and can use the one that folds under for tall items. The front of the fridge stays fairly clean with the no fingerprint material and if it gets a bit smudged up it is easy to clean with a dry cloth. Really enjoy this fridge.

Review from Samsung US
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Oct 22, 2025
Rob001
3 out of 5 stars review

Bad layout

[This review was collected as part of a promotion.] Don't buy this fridge. It works and does what it should but pay extra for the French door with the extra door. I wish I had looked at the drawer arrangement before I purchased this fridge. You have to open both doors to access any drawers which is a huge pain. I would return this if I could to buy the model with the extra drawer.

Review from Samsung US
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reply from SEA Care

Rob001, thank you for your review of our fridge. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille