Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Super Speed Wash forMember photos









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Extremely loud when on the spin cycle.
It makes a lot of noise when on spin cycle and the noise is extremely loud. At first I thought it was normal but it has been getting worse and it seems that at some point the washer is going to break. I don't use it because it makes me nervous and I'm afraid of the noises It makes.
Hi Karina, We understand that having an unusual noise from our appliances can be worrisome. We'd love to help you. Please see the link below for the steps if your Samsung washing machine is noisy. Kindly watch the video and click on all the embedded words in the article if needed. https://www.samsung.com/us/support/troubleshooting/TSG01001985/ We want to speak with you about this experience and determine what steps can be taken to help with your Samsung refrigerator. Please feel free to contact us using the options below. We look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148164961, which will help our team pull up your information. ^Rainly
Drain hose too short!!
The washing machine is fine. But the drain hose that comes with it is very short. According to Samsung it is a standard drain hose length. But because it did not reach the drain outlet we had to move the washing machine to the right side of the dryer and we had the door hinge of the washing machine on the left side. Now the washing machine door opens to the right and the dryer door opens to the left. Samsung doesnt have a bigger hose length and they wont change the door opening now as it was set that way when we ordered. How are we supposed to know that the drain hose length is so short that we will end up switching the side of the washing machine than what our original Kenmore elite washing machine was. The hose of that machine reached the drain perfectly fine. Now samsung is asking us to change the entire assembly to move the water and drain pipes closer to the machine!!!! They should put up this drain hose measurements and that there is a possibility of moving the machine to the other side of the current system setup. Sorry this is not acceptable. The 2 stars are for the machine itself which is fine but now as I have to live with this setup until this machine breaks down or we move out. Again not acceptable. Samsung needs to do better. We are not washing machine techs to know all this!!
Hi Audi, Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-
Pleased with Washer purchase.
[This review was collected as part of a promotion.] The new washer has similar functions as my old Samsung and a few more. Really pleased with the ability to see which phase my washer is in when I am not in the laundry room. Clothes are getting as clean as before. I do like the various steam functions.
Great upgrade
[This review was collected as part of a promotion.] I had been using similar models from a few years back, never had any issues. I left them at the old house and bought these for the new one... Increased washer capacity is welcome. Not sure how useful the wifi really is except to notify me when a cycle is complete. I do like the feature whereby linking them the dryer will choose an appropriate setting based on the wash cycle that was used.
Best Washer Ever
i just want to start off with how this washer is one of the best i ever had. the up to date sleek appearance made my dingy, boring basement look like i gave it a makeover. it's has so many user friendly features that are very useful, and has just the right type of settings for all different types of clothing, fabrics and laundry loads. i spend a lot of my time doing laundry so the things i really like about this washer, is the fact that it is energy efficient and it running time is custom to what type of load it is, so you're not wasting time over washing clothes that does not need it. that really helps me fit more loads in during the day. the washer is quiet when it's clean but i like that i can actually hear it when my load is done and ready to be put in the dryer.
I thought Samsung would be better
[This review was collected as part of a promotion.] I had it for about 10 months now. Good things first: Does the job and I like the smartthings connectivity. The Bad: violent shaking and very noisy during spin to the point that the washer door starts flapping. I bought a stacking kit but decided against stacking out of fear the dryer would be rattled of the washers back or the whole stack would just tip over.
We care about improving the performance of your washing machine, charlie. Let's look at solutions to get your appliances working correctly. We suggest referring to the resources below for guidance on addressing a washer that shakes violently and produces a loud noise. Please click the hyperlinks and watch the instructional video for tips. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance. The Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ The Samsung washing machine is noisy (Please choose the best that describes the sound that you are hearing): https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146678601, to help our team pull up your information when you message us. Have a great day. -John
Outstanding!
[This review was collected as part of a promotion.] the samsung series 6300 washer and dryer is outstanding! i had a frigidaire and it had good options and got the job done, but this front load washer is epic! options i wanted and options i didn't know i needed! the sanitize option is amazing! the cycles are faster than any washer i've ever owned. the washer is super quiet. i've loved everything about it. we have also saved quite a bit on our water bill. we have a family of 7 (4 are teenagers) and dad is a first responder, we have lots of dirty clothes. our washer/dryer tends to be used daily. the sanitize option has made me so much more confident that my clothes are clean. both washer and dryer have a capacity for super big loads!
Great washer with energy saving features.
[This review was collected as part of a promotion.] I bought this washer last week to replace a 13 year old washer & the Samsung 4.5 cu ft large cap smart front load washer definitely more than fit the bill especially since it is an energy saving device.
Is loving an appliance wrong?
[This review was collected as part of a promotion.] If it is, then I don’t want to be right. This washer is my dream. It has all the options I want plus even more. I had no idea what I was missing before her. First, it’s huge. Not in a take up space way because it’s actually quiet sleek but the washer drum itself. I am able to do as small or as big of a load as my heart desires. We have a septic and a well so water conservation is always on my mind. My favorite is that this washer allows you to do a speed wash. Which is perfect for when my teenager tells me that she has nothing to wear to school tomorrow at 9pm. We have king size bedding and previously had to wash the blanket on its own. This drum had no problem handling the blanket, sheets and pillowcases all together on the bedding setting. Whenever I would try to do larger loads on other machines they would either be off balanced or still soaking wet at the end. This spun the water out so good I could hang them to try with no issues. I love the sanitize steam option for my dogs’s bedding and blankets. It really can handle everything. One of my favorite features is the Wi-Fi enabled options. I downloaded the smart things app and was able to connect my phone to the washer in a minute. Once a cycle is done you get a message from the app which seems frivolous but when your washer is deep in the basement I cannot tell you how handy it is and time saving. No more running up and down the stairs to see if the loads can be switched. It also reminds me when I have completely forgotten about it. Another great smart feature is you can select the type of load you are washing based on fabrics and colors and this will download the perfect setting right to the washer! Oh and if you are like me and your house has Alexa capabilities you can sync the washer and Alexa can control it as well! Love. I’m in love.
Beautiful and extremely efficient washer!
[This review was collected as part of a promotion.] this new samsung washing machine is not only beautiful, it is quiet and extremely efficient. the quick wash is very fast and clothes come out extremely clean. the smart functions are very convenient and after adding the washer and dryer to the samsung smart things app the notifications are fantastic. i love bring able to get a notification that my wash is done while i am upstairs and not near the laundry room. this is a wonderful addition to my home and it makes my home much more efficient . i will highly recommend this appliance to all of my family and friends.




