[This review was collected as part of a promotion.] I bought this machine about 7-8 months ago. I'm having problems with it being out of balance. I called customer support they told me to unplug it for about 5 mins, I did that and still have the same problem. I've unplugged it numerous times to no avail...

[This review was collected as part of a promotion.] Great washer! I didn't realize when I purchased this that it was a smart one. It's nice to get notifications sent to my phone & TV when my load is done. Washes well in a timely manner & looks nice too! I used to think front loading washers were gross & bad but this changed my mind.

[This review was collected as part of a promotion.] Once again Samsung has gone beyond. I was able to install quickly to my Smart Things App, lets me check on progress of machine. The washer has many options for easy and quick start. Very quite and you don't even know it is working. Does not vibrate like others have during spin cylce.and clothes come out clean and almost dry. I like that I have the option to stack machines. The dryer also has many options for drying. Extremely quite and clothes come out wrinkle free. I have only tried using regular cylces. Have to try the delicate and quick wash soon.

[This review was collected as part of a promotion.] So I finally was able to use my washer after fighting with the delivery company to come and install it, because they delivered, but didn't installed until 3 weeks later. So first of all the Washer itself looks beautiful. I have my laundry set in the kitchen so this looks really attractive and not bothered by it's place. Now the features are amazing, probably more than I will ever use. I love how quiet it is. When I started I wondered if it was even washing and I looked and it sure was. I am looking much forward to doing my laundry more often with this washer as it is amazing. I definitely use the child lock which is a plus feature for me because I have curious kiddos that love to touch everything. I don't have to worry about reaching and pressing the buttons on the washer. I love the many options I have to choose my Family's needs as it is always changing. I am still playing with the buttons to figure out how to change the times and water temperatures. One thing for sure I am doing is connecting the smart washer to my phone. It was pretty easy to connect and didn't take long at all to connect it. I am able to see when a cycle is done on my washer with just my phone. It is amazing how I can do this because with my old washer I wasn't able to do half the things I am now able to. I will definitely recommend this Samsung washer to all my friends and family.

[This review was collected as part of a promotion.] Just got the washer yesterday and only got to wash one load yet. Had a samsungh years ago till the washer quit. Purchased a new lg couple of years ago and hated it. It was a top load but was a piece of junk. Couldn't hardly get clean clothes clean let alone dirty farm clothes. Just after one load I can see this is much better already.

[This review was collected as part of a promotion.] I love this washer. I have noticed how clean my clothes are and it doesn't matter if the loads are large or small.. My clothes comes out smelling amazing. It like that I can control the functions; rinse, dry, etc levels. I can also monitor the different stages of washing via the app. This was so easy to do. This machine is rather quiet and has a nice notification that goes off when the load is completed. This would be a great addition to any home. This look of this machine is so up to date.

[This review was collected as part of a promotion.] Good capacity washer. Cleans well with that variety of water temperature and washing time. Unfortunately, I chose a front loading washer with a door that opens left. My dryer opens right, so the doors are slight annoyance. I don't like that there's no interior light in the washer, but am charmed by the end of cycle chimes.

[This review was collected as part of a promotion.] I bought the set because I wanted a smart washer and dryer to add to my house that was good at its job and that's exactly what I got. I have 2 large dogs and I have to constantly wash their blankets (and ours) and having the larger capacity definitely helps. Being able to wash (and dry) on the steam sanitize is amazing because it works so much better at killing germs and odors than chemicals do. I love how you can connect "Alexa" to the washer and dryer and she will tell you when your wash is done so no more guessing...you can also get a text and or a notification on your compatible TV, amazing. Very satisfied with my purchase and would do it again.

[This review was collected as part of a promotion.] I just bought this washer and after a few test loads I'm very impressed 👍 My clothes have come out a lot clearer than my previous washer and the feature set is unbelievable. Steam settings, quick wash, quick rinse, towels, etc are all great options I've never had before.

[This review was collected as part of a promotion.] We are so satisfied with this washing machine. It has every feature we could think of needing. It can hold so much more towels or clothes than our previous Samsung washing machine. You cannot go wrong getting a Samsung.