We're happy to hear that you love your Crest 3D White Deep Stain Remover Toothpaste. Our team is always taking in feedback to help us improve our products, and appreciate you sharing your dislike for the container design and will be sure to share this with our team. If you'd like to share more, please feel free to give us a call at (800) 566-7252.

We're sorry to hear that your teeth were left sensitive after using Crest 3D White Brilliance Deep Stain Remover Toothpaste, and we hope you're feeling much better. Safety is our priority, and while all of our products are safe and effective when used as directed, some users may not tolerate a particular formulation. If you haven't already, we recommend discontinuing the use of the toothpaste if you're still experiencing sensitivity. So we can learn more about your experience and share this with our Quality and Safety Teams, please give us a call at (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

We're sorry for your disappointment with the stain removal of our Crest 3D White Brilliance Deep Stain Remover Toothpaste, Harsha. We do lots of testing to ensure optimal results, so this isn't the feedback we would expect to hear. There are different kinds of whitening when it comes to oral care products. Most toothpaste and rinse products work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains. The peroxide in our Crest Whitestrips products travels thru enamel to bleach these stains, and the result is a more dramatic color change of the tooth than you would expect to get from using a whitening toothpaste or rinse. We think you might enjoy the results of using these when paired with this toothpaste. For more help, please give us a call at (800) 492-7378.

We're sorry to hear you feel this way. This certainly isn't the quality standard we expect, so we'd like to learn more. When you have a chance, please give us a call at (800) 492-7378.