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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 921-930 of 1,254 reviews
Jul 2, 2024
Reviewer name: Soozeeq
5 out of 5 stars
5 out of 5 stars review

Excellent purchase

[This review was collected as part of a promotion.] The picture is crisp and clean. The colors are vibrant and the television itself was an easy setup and user friendly.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jan 19, 2024
Reviewer name: Whathe Heck
3 out of 5 stars
3 out of 5 stars review

No bluetooth?

I bought this tv for myself as a Christmas present. I didn't set it up until new years day. Wired ad wireless seems to be great. 2 weeks later, I got s message on the TV that someone unknown to me connected through a linux laptop? Alarmed, I started searching on how? Called internet provider and gheh told me that the person did it through bluetooth. But no settings for bluetooth? I was told that ALL brand new TV have bluetooth. Apparently not this one? It's not even 1 month old!

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reply from Samsung

Hi there, Thank you for letting us know about the Bluetooth issues you are having with your CU7000 TV. Please know your TV is Bluetooth-enabled and can connect to other Bluetooth devices. They must be paired using the TV's Bluetooth function. Go to Settings> All Settings>> Sound > Sound Output > Bluetooth Speaker List.If you continue to have issues with Bluetooth or with other people connecting to your TV, please give Samsung Customer Support a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Jul 15, 2023
Reviewer name: cosfini05
2 out of 5 stars
2 out of 5 stars review

I hate the ads

The TV itself is fine and I would probably give it five stars. I hate the ads. Some of them are very inappropriate for kids. And just when I think I have gotten rid of them, it seems to come back. I oot out of all the 3rd party items, and it's still there. So I use the TV without internet and just use my own streaming devices.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi cosfini05, Thank you for choosing the CU7000 TV and for your review regarding Smart Hub. Your feedback will be shared with our internal teams. Please know you can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features. When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV which would help you avoid any ads. You can turn this function on or off. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 6, 2024
Reviewer name: Tony674
5 out of 5 stars
5 out of 5 stars review

70" Crystal UHD 4K Smart TV

Works great and enjoying my upgrade would recomend 100%.

Review from Samsung Canada
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Oct 20, 2023
Reviewer name: PhiZZ noah h
4 out of 5 stars
4 out of 5 stars review

Love game hub!

I have had this tv for a couple months now and it is perfect for me.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jun 28, 2023
Reviewer name: Pjsam
4 out of 5 stars
4 out of 5 stars review

Great TV but the remote sucks

I love the TV but the remote sucks. Great display. Great app. I need to buy the older remote that came with my other Samsung TV.

Review from Samsung US
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Oct 14, 2024
Reviewer name: KCasey
5 out of 5 stars
5 out of 5 stars review

Easy Setup

[This review was collected as part of a promotion.] Was very easy to setup the TV and all the streaming Apps. Pic quality is great

Review from Samsung US
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May 31, 2024
Reviewer name: Arold Malibago
5 out of 5 stars
5 out of 5 stars review

Great tv

I bought the tv months ago and it didnt dissapoint me, its a big tv feels like im on the cinema, quality is good and everything is good

Review from Samsung Canada
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Mar 22, 2024
Reviewer name: Gchinander
5 out of 5 stars
5 out of 5 stars review

What are amazing t v for this price

[This review was collected as part of a promotion.] This TV has amazing sound and amazing picture, both in bright light and in dark settings.

Review from Samsung US
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Feb 27, 2024
Reviewer name: Ninenails
5 out of 5 stars
5 out of 5 stars review

Great TV and the price just makes it better

I got this for the bedroom. I only stream and the picture is great and load times are near instant over wifi

Review from Samsung US
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