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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 901-910 of 1,257 reviews
Jan 9, 2024
Reviewer name: Mahmood
4 out of 5 stars
4 out of 5 stars review

55 inch Samsung crystal UHD

I wish remote had some numbers to press. Navigation from one channel to the channel category section in not very efficient. Overall the quality of TV screen quality is good

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jul 14, 2023
Reviewer name: Tman278
5 out of 5 stars
5 out of 5 stars review

Awesome picture

I have a 75 in the living room a wanted a smaller one for the bedroom the samsung has the best quality picture I have seen so life like and the colors are vivid.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Nov 29, 2023
Reviewer name: Pentabugle
4 out of 5 stars
4 out of 5 stars review

Great picture! Need voice remote control!

I bought this TV 2 weeks ago. Great picture. Navigation is quite cumbersome. TV built in July 2023 with a remote without voice control. Why not? Sure would make navigation easy. Old is new

Review from Samsung US
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Sep 7, 2023
Reviewer name: Slim
4 out of 5 stars
4 out of 5 stars review

Good value and performance so far.

more detailed set up instructions would have been helpful. we are using a home theater system. use of the remote is confusing, but we have been able to figure it out. good picture quality.

Review from Samsung US
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Jun 21, 2023
Reviewer name: Pianoman
5 out of 5 stars
5 out of 5 stars review

Satisfied purchase!

This product is great! Absolutely the best clarity of any television I have ever purchased. One thing: don't worry about the stands. They may look a bit flimsy but they do a good job.

Review from Samsung US
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Jul 5, 2023
Reviewer name: Ray14tam
5 out of 5 stars
5 out of 5 stars review

Very amazing picture.

[This review was collected as part of a promotion.] I use my TV for streaming, PS5 gaming and watching movies with friends and family. Image is amazing with everything. I play Madden, Fifa, fortnite and Grand Turismo and the quality is amazing!!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Nov 24, 2023
Reviewer name: Katelyn58517
5 out of 5 stars
5 out of 5 stars review

Really clear tv

(This review was collected as part of a promotion.) This has been my favourite tv purchase yet. It's incredibly clear and has good sound. It's easy to operate.

Review from Caddle
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Dec 31, 2023
Reviewer name: Vallerie Phillips
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised

The picture is clear & sound is perfect. Love love the Samsung free TV app and expecially the Health app. I have adopted the targeted exercise's into my daily routine. Love it! What a great bonus

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Mar 25, 2024
Reviewer name: Cyndipr
5 out of 5 stars
5 out of 5 stars review

Samsung TV 85 is great!

[This review was collected as part of a promotion.] Love my Samsung 85 inch TV. Great picture! Easily syncs with my other Samsung devices (like s24 ultra) and Bluetooth headsets!

Review from Samsung US
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Feb 6, 2024
Reviewer name: RodA
4 out of 5 stars
4 out of 5 stars review

Poor sound

The sound on my 65 inch Samsung CU70000 is not great constantly goes down when you change channels. Can't get it to work even with a Samsung sound bar.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Advisor

Hi RodA, I apologize for the inconvenience you have had with the inconsistent sound volume on your CU7000 TV. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. When connecting your TV to a Samsung Soundbar, please ensure these settings are on correctly. 1) Set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor