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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 901-910 of 1,254 reviews
Dec 13, 2023
Reviewer name: Erin7978
5 out of 5 stars
5 out of 5 stars review

Samsung Smart TV

(This review was collected as part of a promotion.) I purchased this on black Friday a couple of years ago. It has great picture and sound. I'm very impressed with this Samsung product

Review from Caddle
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Aug 9, 2024
Reviewer name: Orestes
4 out of 5 stars
4 out of 5 stars review

No good with some APP

[This review was collected as part of a promotion.] The only complaint I have is that the tv freeze up when I used some APP like MLB , i have to turn the tv off until happen again and turn off and on over again

Review from Samsung US
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Sep 28, 2023
Reviewer name: Cman
4 out of 5 stars
4 out of 5 stars review

Good using for Xbox series X

I bought this a few months ago use it mainly for gaming on a Xbox series X runs nicely had nice 4k graphics also is nice to be able to watch Amazon Disney and Netflix without having to download anything

Review from Samsung Canada
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Sep 14, 2023
Reviewer name: Kurt420
4 out of 5 stars
4 out of 5 stars review

Great bang for the buck

[This review was collected as part of a promotion.] This is my everyday tv and it's really the best I could afford. That being said I do not regret it at all. I have endless hours of watch time and the picture is as clear as the dayi got it home.

Review from Samsung US
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May 30, 2024
Reviewer name: 986262
4 out of 5 stars
4 out of 5 stars review

Family views

[This review was collected as part of a promotion.] Product is excellent and the right size for family get together. Easy to move around.and a great picture

Review from Samsung US
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Jul 2, 2024
Reviewer name: Angry123
3 out of 5 stars
3 out of 5 stars review

Screen blacking out

[This review was collected as part of a promotion.] The screen is starting to black out from bottom left...it is weird but it is like the screen just gives up

Review from Samsung US
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Feb 21, 2024
Reviewer name: Timmskmw
3 out of 5 stars
3 out of 5 stars review

Sound going out.

Bought this TV about 8 months ago and the sound has started going out, not sure what is going on. Waiting for Samsung to verify my warranty so I can get it fixed but it seems way too early for something to go wrong with it. Otherwise a great TV.

Review from Samsung US
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reply from Samsung Advisor

Hi Timmskmw, We appreciate your review and for letting us know you are experiencing sound issues with your CU7000 TV. While you wait for Samsung service, you may want to try the below troubleshooting steps. First, you may want to ensure you are running the latest Firmware. Go to Settings> Support> Software Update. You can easily update from there. Next, we recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. I hope your issue is resolved quickly. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 2, 2023
Reviewer name: Wayneo
5 out of 5 stars
5 out of 5 stars review

Fantastic remote !

Love how easy this thing operates ! Simple remote is the best !! I only have one issue, I wish it came with the 4 screws to mount it to a wall mount !

Review from Samsung US
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Nov 29, 2023
Reviewer name: Pentabugle
4 out of 5 stars
4 out of 5 stars review

Great picture! Need voice remote control!

I bought this TV 2 weeks ago. Great picture. Navigation is quite cumbersome. TV built in July 2023 with a remote without voice control. Why not? Sure would make navigation easy. Old is new

Review from Samsung US
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May 11, 2023
Reviewer name: Bronco Charlie
5 out of 5 stars
5 out of 5 stars review

Great picture!

We have nothing but Samsung tvs in our house. This is the latest one that we bought. Excellent picture and color. Simple easy to follow hook up instructions. Now looking for a Samsung soundbar to go with it!

Review from Samsung US
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