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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 701-710 of 1,257 reviews
Sep 13, 2023
Reviewer name: Queenbee0227
5 out of 5 stars
5 out of 5 stars review

I love everything about this TV.

[This review was collected as part of a promotion.] I have this TV in my Master Bedroom. I rush home from work every single day and can't wait to shower and get into my bed and watch tv. The streaming is AWESOME. Samsung Plus is an extra added Bonus.

Review from Samsung US
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Jul 5, 2023
Reviewer name: DamienDaGoat
5 out of 5 stars
5 out of 5 stars review

Great TV!!!

[This review was collected as part of a promotion.] I use my TV for Gaming and Tv and the sound and pictures are great it swaps smoothly between all my HDMI devices Sound quality is great and and it hooked up to my sound bar easily and quickly The remote had everything I needed and more and very easy to see and use

Review from Samsung US
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Oct 15, 2023
Reviewer name: Dana
5 out of 5 stars
5 out of 5 stars review

Remote Control is EASY to use

I've had this TV for 3 weeks and I really like it. The remote control is (FINALLY) easy to use and not overloaded with mystery buttons. Smart Apps are easy to navigate. Picture comes on extremely fast when I turn on the TV. I'm happy with this purchase.

Review from Samsung US
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May 31, 2023
Reviewer name: Bouge1957
5 out of 5 stars
5 out of 5 stars review

Great TV. Easy to set up.

[This review was collected as part of a promotion.] Great TV. 100% wifi set up. Very easy. Migrating my streaming accounts was very easy. The Samsung TV app is very nice. The remote could be a bit sturdier. The back pops off easily. Otherwise, I highly recommend it.

Review from Samsung US
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Jul 5, 2023
Reviewer name: troutsneak
5 out of 5 stars
5 out of 5 stars review

Great for Man Cave

[This review was collected as part of a promotion.] This is a great TV for my Man Cave. It works well with WiFi. I can watch it like I'm at my regular TV plus it does more. The streaming is Great. I can also list to my XM radio on it and download apps. This is all done without additional cost to my services.

Review from Samsung US
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Oct 18, 2023
Reviewer name: Bastonly
4 out of 5 stars
4 out of 5 stars review

excellent display and smart features

[This review was collected as part of a promotion.] Delivers clear and vivid visual effects, Its powerful smart features allow users to easily access streaming apps and online content. The audio quality is typically excellent, with powerful speakers and audio processing technology, These televisions often feature stylish designs with sleek profiles and narrow bezels, suitable for various home decor styles.The remote control is well-designed and very user-friendly. Samsung TVs also have some drawbacks. The most significant limitation is the inability to freely install software, which may restrict customization and application choices.

Review from Samsung US
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Jul 5, 2023
Reviewer name: Rotoro
5 out of 5 stars
5 out of 5 stars review

Excellent device! Fast processor and clear images.

[This review was collected as part of a promotion.] I own 3 Samsung TVs. They are great for movies, games and sports!!! The quick response of the apps and the features makes them easy to navigate through the menu. Also the remote control is super easy to navigate even for my 4 years old kids (twins)

Review from Samsung US
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Jan 23, 2024
Reviewer name: Smart Newbie
4 out of 5 stars
4 out of 5 stars review

Nice quality picture. No voice control remote!

This is my first “smart. TV” The picture is excellent very clear. The sound is good, took a bit of finagling to pair it with my sound bar (not a Samsung) but now it's recognized when the set comes on. Alexa still struggles with commands. There's no Alexa app?! I recently canceled my tv service provider due to increasing prices. I was pleased to find the majority of the programs I watch had an app so I can still enjoy most of the shows…. but no TCM!! Can you work on that? The only disappointment was that the remote doesn't have voice control I was really surprised by that. I would recommend this product.

Review from Samsung US
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Feb 23, 2024
Reviewer name: Coev
4 out of 5 stars
4 out of 5 stars review

Remote difficult to use.

It was not intuitive to push the volume and channel buttons for changing from the side rather than the top. The rep kept using the word toggle instead of push which did not make sense on a remote. Vocabulary is still an issue between generations and different first languages. Please add the word PUSH to instructions.

Review from Samsung US
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reply from Samsung Advisor

Hi Coev, We appreciate your review of the CU7000 TV Remote. Please know your feedback is important to us and will be shared with our internal teams. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Nov 13, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Greatest TV EVER

I bought a 43" Crystal UHD 4K Smart TV about 4months ago and l am happy l did, it has met my expectations. Respons time when turning ON is very quick, picture Crystal clear, sound excellent and tv can be moved around due to its lightness. I enjoy the remote control as well, since it is very nice and easy to recognize where the buttons are without having to look at the remote. Sorround sound not neeeded since TV counts with excellent speakers. And moves from app to app quick (very good fast processor)

Review from Samsung Canada
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