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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 381-390 of 1,257 reviews
May 23, 2023
Reviewer name: Roland
5 out of 5 stars
5 out of 5 stars review

Honestly great tv

[This review was collected as part of a promotion.] Has an overall great look and has amazing picture quality has a pretty good sound system as well and no to mention how much brightness it has I belive its 500 nits but it feels like alot more, also the speaker set up has a kind of surround sound feel even though it's not overall amazing amazing tv

Review from Samsung US
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Oct 18, 2023
Reviewer name: JohnQPublic
5 out of 5 stars
5 out of 5 stars review

Better than I expected

[This review was collected as part of a promotion.] The entire purchase experience was above par. The set up instructions were clear and simple . The image is superior to other brands that I've seen . The selection of TV channels is broad . you'll find something that piques your viewing interests. You can't go wrong buying this Samsung TV !

Review from Samsung US
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Jul 5, 2023
Reviewer name: Dominicano
5 out of 5 stars
5 out of 5 stars review

excellent graphics and very good definition

[This review was collected as part of a promotion.] with the time the graphics still pretty good,i have about 5 years now is 4k but still clear,if you want to play videogame you have the option of high frames, everything still ok , the procduts of samsung is alway with good quiality

Review from Samsung US
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Jul 9, 2024
Reviewer name: SamsungWolf
2 out of 5 stars
2 out of 5 stars review

Shortcomings

[This review was collected as part of a promotion.] Was pretty excited about this model due to the models that were before this. But when I got the new t. V. It was pretty much a latch down. I had a lot of the same features and everything of previous makes and models. For what it was avertized, it kinda made. You think that there was a lot of upgrades? Changes in additions that you were going to receive for the highly increased price. But there wasn't too much that was necessarily new

Review from Samsung US
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Nov 24, 2023
Reviewer name: Jarrett14795
5 out of 5 stars
5 out of 5 stars review

Samsung came tomplay

(This review was collected as part of a promotion.) The picture quality is amazing. Sound direction is typical, but having a sound bar changes that. A smart TV has all the best features and the convenience of having them all available is super convenient.

Review from Caddle
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May 31, 2023
Reviewer name: WWagnerDoralFlorida
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I use my TV with a Amazon Stick. Don't understand why this kind of Smart TV came without a basic air Antena. I will need to buy an extra air antena, to watch some local air channel... Hope in future Samsung will considere an basic Air TV antena...

Review from Samsung US
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Jan 31, 2024
Reviewer name: Andrew EM.
1 out of 5 stars
1 out of 5 stars review

Do NOT Recommend

Do Not Buy. Literally right after the warranty expired the TV no longer works. It has not been moved from its original position after we purchased it and barely watch TV - a couple of hours a week. The TV makes the turning off and on sound and stays black for hours. I would not recommend this product to anyone.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Oct 18, 2023
Reviewer name: jccastro
5 out of 5 stars
5 out of 5 stars review

I love my tv

[This review was collected as part of a promotion.] I use for TV shows, movies, gaming, my son, always using for gaming and listening a music, and watch a video from my phone to the TV it's awesome. I would like to upgrade for a bigger TV but even like that, I still love my TV.

Review from Samsung US
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Nov 21, 2023
Reviewer name: robcoop7759
1 out of 5 stars
1 out of 5 stars review

Two TV's damaged on screen in same spot

I bought this online and it was delivered with big damage to front top of screen. I'm still waiting for Sam's to pick it up but no call back after 10 days. I was refunded my money and ordered a second one that was delivered this morning. The SECOND one was damaged in the same exact spot! The delivery men were kind and took it back. (they couldn't take back the first one as there was no order for it). I was refunded my money but what are the chances that two different TV shipments have pretty bad damage to the screen in the same spot? I was refunded my money and Sam's offered to send a third TV; but I refuse to go through this again. I've been waiting 2 weeks for this TV. I'm very frustrated.

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reply from Samsung

Hi robcoop7759, We appreciate you sharing your delivery experience and that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. We appreciate your patience in having to exchange two TVs.If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Jun 1, 2023
Reviewer name: Samsungtv75inchnicee
5 out of 5 stars
5 out of 5 stars review

Awesome tv

[This review was collected as part of a promotion.] I use my new Samsung TV to watch the NBA finals and it's definitelya nice TV and super clear. I would highly recommend it to all my friends and family as well people from work. It's ultra hd and clear

Review from Samsung US
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