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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 361-370 of 1,257 reviews
Sep 19, 2023
Reviewer name: JoeDave
5 out of 5 stars
5 out of 5 stars review

Xbox feature is great

[This review was collected as part of a promotion.] Gamepass works super well on the console. I like being able to pick up where I left off from my console of I have to give up the TV in our living room. Definitely a great way to keep the gamimg going.

Review from Samsung US
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May 31, 2023
Reviewer name: Tvlover19
4 out of 5 stars
4 out of 5 stars review

NiceTv easy

[This review was collected as part of a promotion.] This is my 4th Samsung Tv.. I couldn't decide between this one & the frame. Overall good tv pairs well with soundbar the look is good. Still I want a frame I really want a frame. Menu is easy it's sharp connects to the internet well, and handles direct sun light well. Good buy!

Review from Samsung US
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Jul 5, 2023
Reviewer name: maxiwoofus
4 out of 5 stars
4 out of 5 stars review

Happy Customer

[This review was collected as part of a promotion.] I use my TVs for viewing cable and streaming shows. Nothing fancy, just want good quality at a fair price...and that is what I got. It was nice to have the TVs delivered. I got 2 of them. I also got a 70 inch TV.

Review from Samsung US
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Jul 27, 2023
Reviewer name: Kizzy333
5 out of 5 stars
5 out of 5 stars review

Excellent features

[This review was collected as part of a promotion.] Movies streaming video games entertainment free online movies everything about the TV is economical and useful thank you for giving me the opportunity to give my feedback and help you all understanding

Review from Samsung US
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Jul 10, 2023
Reviewer name: Ant77C
5 out of 5 stars
5 out of 5 stars review

I love the free channels!

[This review was collected as part of a promotion.] I love having the ability to stream multiple channels online or if I am in the mood to stream a movie. Television is capable of mounting flat against the wall and light enough that it will even mount to a mobile home wall.

Review from Samsung US
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Nov 27, 2023
Reviewer name: BrianC
1 out of 5 stars
1 out of 5 stars review

Alexa IN-compatabiity

Samsung is intentionally trying to fool the consumers by making claims their TV's are Alexa compatible. In order to be "Alexa compatible" most consumers expect this to mean that we can talk to out Echo Dot's and control the TV. That is not the case. Samsung uses a term called "HANDS FREE Alexa" but that functionality is reserved for only their top-of-the-line models. That means most of their TVs are not HANDS FREE. Pushing a button on their remote to initiate an Alexa command, in my opinion. makes their TV's incompatible with Alexa. In the best-case scenario, this would make their TVs "Partially compatible". Alexa is so popular because it is HANDS FREE. Don't make the mistake of buying their TVs and think you can use your existing devices to control their TVs. They failed my expectations by marketing their TVs in this manner. Shame on you, Samsung, shame on you. Back to the Big Box store to get my money back!

Review from Samsung US
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reply from Samsung Advisor

Hi BrianC, Thank you for your feedback on the CU7000 TV. Please know your review is important to us and will be shared with our internal teams. We apologize for any confusion regarding voice assistant capability. The CU7000 TV does not have a built-in voice assistant. It is however able to be connected to external voice assistants such as the Echo Dot. When using Alexa on your CU7000 TV, please know your TV needs to be connected to the Internet to receive voice commands. When it's powered off, the internet disconnects, and your TV will not be able to receive commands. To turn on your TV with Alexa, you’ll need a standalone Alexa device (such as an Echo Show). From there, you’ll need to ensure: 1. Your TV and Alexa devices are added to both the SmartThings and Alexa apps. 2. Your Alexa device is connected to the Internet. 3. The SmartThings Skill is enabled within the Alexa app. If you need further help setting up the voice assistant feature, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 18, 2023
Reviewer name: Rica08
5 out of 5 stars
5 out of 5 stars review

The product is great

[This review was collected as part of a promotion.] I am not really a fan of TV since nowadays you can do all the watching in the mobile that is the reason why it was only recently that I bought a TV. And as soon as I started watching, I was all wrong. It was more enjoyable watching it on Samsung TV as the experience was different. I get to sig back and relax and enjoy the screentime. Now, i am already watching tv and doing movie marathons the entire week especially on weekends.

Review from Samsung US
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Sep 14, 2023
Reviewer name: MWsunkist1
5 out of 5 stars
5 out of 5 stars review

I recommend this product with great features.

[This review was collected as part of a promotion.] Right now I don't see the need for internet TV with this Samsung TV because of the variety of choices it offers, for example: I get my news, choice of movies apps, entertainment and much more from this product.

Review from Samsung US
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Oct 18, 2023
Reviewer name: Leeglenn
5 out of 5 stars
5 out of 5 stars review

I love this smart tv

[This review was collected as part of a promotion.] Its has been 2mths and im still in love with my tv! I have absolutely no complaints. I recommend it to my dad, he loves watching football. Its perfect for him! I dont know what else to say. I have a family of 4. My kids love watching youtube on it and disney.

Review from Samsung US
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Jul 2, 2024
Reviewer name: BigTeddy64
4 out of 5 stars
4 out of 5 stars review

I like Samsung products even my phone is Samsung

[This review was collected as part of a promotion.] I love Samsung TVs that's all I have and all my bedrooms only one problem I have with that the q65 to remote stopped working after 2 years and it kept shutting the TV down or don't turn the TV on at all so I had to use the app on my phone to get the TV to work but other than that I give it a four star

Review from Samsung US
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