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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 261-270 of 1,254 reviews
May 23, 2023
patclem
4 out of 5 stars review

nice tv

this is a very nice tv, i have 2 beefs 1 configuring an antenna. no info in the manual. i ended up going to youtube and there was a video showing how to do it. 2 when installing the feet left and right are from looking at the back. thought that was strange. over all really like the tv manual could be better

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi patclem, We appreciate your purchase and feedback on the CU7000D TV. Please know your feedback will be shared with our internal teams. If you ever have any questions or need help, please know we are here for you! You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 13, 2023
RDCushing
4 out of 5 stars review

This product is almost perfect for us

[This review was collected as part of a promotion.] We enjoy the product very much. However, being older (in our 70s) we find the "simplified" remote a little too simplified. We purchased a new separate remote to make our lives easier. Other than that.... good!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jun 30, 2023
Mina
3 out of 5 stars review

Not what I expected

Bought this about a month ago and the pictures OK I had to buy sound bar for better volume and the set up was not all that easy. Every time I turn the TV on it says no signal so I have to use that little remote to move up to Samsung plus watch that for a second and then go to HDMI switch to that and then my TV comes on. What a pain.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi Mina, We appreciate your feedback on the CU7000 TV. Please know we are here to help you. To better assist you, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 17, 2023
Winter907
4 out of 5 stars review

Great TV, great price

[This review was collected as part of a promotion.] TV works great, good picture and connected great to my sound bar. Controller buttons and use is easy and efficient. Adding BT devices is easy and fast: whether it be a phone, speaker and wireless DVD player.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Sep 13, 2023
Grant1234
5 out of 5 stars review

It's a great tv

[This review was collected as part of a promotion.] We bought this tv as a replacement for another brand that stopped working, and it's been great. The picture quality is excellent, especially for sports and movies. Very satisfied with the purchase.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Aug 7, 2023
Vago1725
5 out of 5 stars review

Amazing Televison that seems to amaze me every tim

[This review was collected as part of a promotion.] Everything I needed in a television is in this particular system. The picture is picture perfect, feels like I'm almost there. Let me tell you about the sounds settings it is phenomenal. I haven't even installed my sound bar and/or the subwoofer. There is nothing negative to say about this TV. Settings and Quality are all there. If I could I'd install one in all my rooms. I recently just told my buddy about my Samsung TV and he had to check it out. A week later he purchased two Samsung Televisions a 65 inch for the bedroom and a 80 inch for the living area. The best part we enjoy about our TV is the smart things app we can set up to it to make it easier not only to control the TV but it has other great features. For example I can use the remote straight from my phone. I can screen cast directly from my Samsung A13 cellular device it definitely makes working on my school projects a lot easier. I'm always on the look for any new Samsung products and I can say I'm satisfied with my past and future purchases.

Review from Samsung US
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Oct 18, 2023
Dqman93
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I absolutely love it. Fantastic picture. I was pleasantly surprised at how much better the picture quality improved since it has been awhile since my last upgrade. I would recommend. Football games look way better!

Review from Samsung US
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Oct 17, 2023
Frontier84
5 out of 5 stars review

Beautiful Tv

[This review was collected as part of a promotion.] Love the size and picture of this tv! One day I'll upgrade and get a qled or whatever is out at that point! Samsung makes some of the best tvs and they are always my go to. Just got a 43” not long ago and love that one as well!

Review from Samsung US
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Jan 6, 2024
tvchampion
4 out of 5 stars review

Amazing visually but hard to navigate

Five stars for visual quality and three stars for user experience navigating the TV - annoying when a given app stops working. For example, when a TV app is stuck in a channel, turning the TV off and then on does not quit the app. So you come back to the same channel and get stuck there time and again. I had to unplug and plug back in to get out of that stuck channel.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jan 31, 2024
Andrew EM.
1 out of 5 stars review

Do NOT Recommend

Do Not Buy. Literally right after the warranty expired the TV no longer works. It has not been moved from its original position after we purchased it and barely watch TV - a couple of hours a week. The TV makes the turning off and on sound and stays black for hours. I would not recommend this product to anyone.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!