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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 251-260 of 1,254 reviews
Sep 27, 2023
Reviewer name: H20skier
5 out of 5 stars
5 out of 5 stars review

Great features when only have wifi.

Bought this over a month ago and am loving this tv. I love the new remote with quick buttons. We have moved to an area with only satellite internet and this tv is working great. Love the Samsung TV plus channels too. Easy access to my blue ray dvd also.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Oct 17, 2023
Reviewer name: Topdown74
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] We use this TV for gaming, streaming and basic over-the-air channels. The TV is great for what it is. It has a super picture and ease of use for the TV itself. My dissatisfaction is with the remote. However, this is my fault. I wanted a voice remote or at least a standard remote upgradeable to voice or Alexa. Unfortunately, I didn't pay enough attention to slight variances in models and got less than I wanted. This is not Samsung's fault as I didn't do the necessary research to ensure I was buying what I wanted.

Review from Samsung US
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May 17, 2023
Reviewer name: Sandy9845
5 out of 5 stars
5 out of 5 stars review

This is excellent product which I brought.

[This review was collected as part of a promotion.] This is excellent product. Picture quality is really awesome. I am using all samsung products in my home. All products are really good quality. Sound quality also excellent. You can buy this product, it is worth of money.

Review from Samsung US
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May 8, 2023
Reviewer name: Tvshopper22
3 out of 5 stars
3 out of 5 stars review

Great television for a low price

[This review was collected as part of a promotion.] This television was great quality and value for the price. Blacks are not well covered and yellow tints from the hd in spots can be distrating. Its a great basement tv. Upgrade to OLED for family room.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Tvshopper22, We appreciate you sharing your experience with the CU7000D TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 27, 2023
Reviewer name: Dano1969
5 out of 5 stars
5 out of 5 stars review

Great TV!!

[This review was collected as part of a promotion.] We purchased our TV to replace an older, smaller TV in the living room when we bought our house Oct of 22. This TV is awesome. Easily paired it with a samsung we purchased just recently. Love the smart things concept and the ability to download and use apps. We also added a USB keyboard to this for a streaming website. 2nd smart TV, each with a Samsung soundbar/subwoofer, great qualities and features!!

Review from Samsung US
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Oct 17, 2023
Reviewer name: Minato05
4 out of 5 stars
4 out of 5 stars review

Great quality but…

[This review was collected as part of a promotion.] The quality of the tv its self is great however it has horrible delay from the remote buttons to the action on the tv. Other than that I have had no issues regarding the tv. It also is amazing mounted on the wall.

Review from Samsung US
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reply from Samsung Advisor

Hi Minato05, I’m sorry to hear about the issues you’re experiencing with remote response time. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 1, 2023
Reviewer name: SamsungMadeMeDoIt
5 out of 5 stars
5 out of 5 stars review

It has great color and is crystal clear

[This review was collected as part of a promotion.] I use this tv to watch movies like a theater is is simply put into words AMAZING and nothing less where have you guys been all my life because I am in complete love 10/10 would recommend to a friend and I would say walk but hurry up and RUNN TO THE STORE TO GET THIS TV AS SOON AS POSSIBLE ❤️ It's a must buy and the sound is also amazing don't forget to get your self a sound bar for the wonderful sounds it gives thank you so much for taking your time to make such wonderful television I really appreciate it so much eland I hope who ever reads this is blessed beyond belief. U guys at Samsung are just great and your products are wonderfully made and super durable and dependable and it's the only brand I trust and will stand behind and I hope you good people do the same THANK YOU 😊 💜👏🏾❤️

Review from Samsung US
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Oct 21, 2023
Reviewer name: FireOwl
5 out of 5 stars
5 out of 5 stars review

Easy to setup

[This review was collected as part of a promotion.] Easy setup wonderful picture and sound blown away at the quality great for gaming game console or computer hooks easily to either and more. Streams all the services I use and they are already installed for convenience.

Review from Samsung US
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Jan 21, 2024
Reviewer name: STLMO
4 out of 5 stars
4 out of 5 stars review

I'm content.

Overall I'm content. The picture isn't as good as I thought it would be (or I haven't figured it out yet). The sound isn't very loud (I expect that issue with Vizio TVs). But it was so simple to install, just a following of the prompts. I could've done it without my nephew's help lol. Money well spent, I think.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Advisor

Hi STLMO, We appreciate you sharing your experience with the CU7000 TV. Your feedback regarding image and sound quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture and audio. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. For sound adjustments, go to Settings> All Settings> Sound. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Oct 17, 2023
Reviewer name: Felipe
5 out of 5 stars
5 out of 5 stars review

Samsung 43 inch

[This review was collected as part of a promotion.] We love that TV. It's just like our 55 inch Samsung such a great product will continue to keep buying Samsung TVs. Such a nice picture. hi tell everybody to buy a Samsung. They are the best. We put ours on the wall on a special bracket which makes it look better.

Review from Samsung US
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