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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 241-250 of 1,254 reviews
Jan 31, 2024
Reviewer name: Andrew EM.
1 out of 5 stars
1 out of 5 stars review

Do NOT Recommend

Do Not Buy. Literally right after the warranty expired the TV no longer works. It has not been moved from its original position after we purchased it and barely watch TV - a couple of hours a week. The TV makes the turning off and on sound and stays black for hours. I would not recommend this product to anyone.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Oct 18, 2023
Reviewer name: jccastro
5 out of 5 stars
5 out of 5 stars review

I love my tv

[This review was collected as part of a promotion.] I use for TV shows, movies, gaming, my son, always using for gaming and listening a music, and watch a video from my phone to the TV it's awesome. I would like to upgrade for a bigger TV but even like that, I still love my TV.

Review from Samsung US
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Nov 21, 2023
Reviewer name: robcoop7759
1 out of 5 stars
1 out of 5 stars review

Two TV's damaged on screen in same spot

I bought this online and it was delivered with big damage to front top of screen. I'm still waiting for Sam's to pick it up but no call back after 10 days. I was refunded my money and ordered a second one that was delivered this morning. The SECOND one was damaged in the same exact spot! The delivery men were kind and took it back. (they couldn't take back the first one as there was no order for it). I was refunded my money but what are the chances that two different TV shipments have pretty bad damage to the screen in the same spot? I was refunded my money and Sam's offered to send a third TV; but I refuse to go through this again. I've been waiting 2 weeks for this TV. I'm very frustrated.

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reply from Samsung

Hi robcoop7759, We appreciate you sharing your delivery experience and that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. We appreciate your patience in having to exchange two TVs.If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Jun 1, 2023
Reviewer name: Samsungtv75inchnicee
5 out of 5 stars
5 out of 5 stars review

Awesome tv

[This review was collected as part of a promotion.] I use my new Samsung TV to watch the NBA finals and it's definitelya nice TV and super clear. I would highly recommend it to all my friends and family as well people from work. It's ultra hd and clear

Review from Samsung US
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Sep 27, 2023
Reviewer name: Love the Frame
5 out of 5 stars
5 out of 5 stars review

Love the Frame TV

We recently purchased a 75” and 55” Frame TV for our new condo and absolutely love them. They are the best TV's we've ever owned and our guests have been blown away by not only the quality of the TV, put when in art movie, it looks like a real framed print.

Review from Samsung Canada
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Sep 10, 2023
Reviewer name: Love4shop
5 out of 5 stars
5 out of 5 stars review

A Decent TV

[This review was collected as part of a promotion.] Good tv. Had good visuals. I wish the sound came from the front rather than the back however. I enjoyed that it was a smart tv and that I did not have to hook up a cable box to it. Good tv. Had good visuals. I wish the sound came from the front rather than the back however. I enjoyed that it was a smart tv and that I did not have to hook up a cable box to it.

Review from Samsung US
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Sep 13, 2023
Reviewer name: LZR2827
5 out of 5 stars
5 out of 5 stars review

This product picture quality is great

[This review was collected as part of a promotion.] We love samsung products. We currently have samsung family hub and recently renovated our kitchen with new samsung dishwasher and stove. Overall our samsung products experience is great. We also purchased a vacuum stick with station. I higly recommend samsung products.

Review from Samsung US
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May 31, 2023
Reviewer name: DaTruth
5 out of 5 stars
5 out of 5 stars review

AWESOME!!!!

[This review was collected as part of a promotion.] I'm Retired so I find myself watching more TV than before. As I began to explore, I realized that I had not gotten the full potential of this Samsung 70" TV as there were features and options I had yet to discover. I'm not very technologically savvy but I Love this Brand and Now own 3 Samsung TV's...... 43", 50", and a 43" inch. Great Job Guys!!!!!! Awesome!!!!

Review from Samsung US
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Sep 13, 2023
Reviewer name: DragonCharly
5 out of 5 stars
5 out of 5 stars review

Very nice TV

[This review was collected as part of a promotion.] I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark

Review from Samsung US
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Sep 13, 2023
Reviewer name: Toys2Enjoy
5 out of 5 stars
5 out of 5 stars review

Outstanding Samsung TV

[This review was collected as part of a promotion.] Our 65 inch Curved Screen TV in the focal point of our family room. The TV is connected to a blueray disc player which is connected to an AV Control Center. The quality of this system featuring the Samsung TV is outstanding.

Review from Samsung US
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