I do not like that I cannot buy a Turbo Tax disc, and I have to download online. I do not like that the DELUXE version does not track Roth IRA basis and contributions. My tax returns are simple and basic, and I do should not need to pay for a more expensive version of Turbo Tax to track something so basic

I have been using Turbo Tax Windows PC version for over 20 years. I have always been extremely satisfied with it until this year. Between it locking up and taking forever, the waiting circle displaying, I am extremely disappointed with this years version.

WHEN I ORDER THIS TURBO TAX, I THOUGHT I WAS GETTING THE DISC. THIS ONE IS A DOWNLOAD ONLINE. IT WOULD NOT LET ME IMPORT MY 2023 INFORMATION, THIS MADE IT DIFFICULT FOR ME TO FILE, SO I MIIGHT HAVE TO FILE AGAIN. TRUTHFULLY, I STILL LOVE TURBO TAX, BUT I WILL BE CAREFUL TO GET THE DISC NEXT TIME.

I have used Turbo Tax for over 20 years. This year, the tax return could not be printed from the software. I could print a copy for my records by saving the federal and state returns to a pdf file. I was pleased to see this issue was resolved within two days and printing can now be done within the software.

I had some issues with Turbo Tax this year. For years now, both me/my wife and our son/his wife have filed using Turbo Tax and never an issue. However, this year, when transferring returns for 1024 from 2023, the software could not find my return. I tried several times but in the end, had to start with my son's 2023 return, change the filename, and struggle through his data coming up again and again. Very tedious and so so unnecessary. Disappointing.

It took 4 attempts to get the program to save my return. After 2 hours of entering info and data I tried to save. The software recommended using a password, so I did. The program then froze and could not be exited without a force quit command. This happened on my second and third attempts to redo my return. Finally, on my fourth attempt, I randomly tried saving my return without a password and that worked. This is an obvious bug that TurboTax needs to fix if it is going to continue to recommend using a password when saving a return. In other respects the program is okay. A lot of jargon and excess verbiage, but it does eventually work. I have used TurboTax for many many years, and this was the weirdest glitch I have seen yet.

Love this software! It makes doing taxes so much easier and the double checking to ensure that everything is correct always puts me at ease. Plus, efiling is a super feature too. I've been using Turbo Tax software for years and to date, never had an issue with it.

Filing my daughters returns but hit a snag. Called Turbo Tax help line and spoke with Karen. Karen walked me thru various steps to eventually find what I was missing. Karen very pleasant to speak with she listened to my concerns. Very knowledgeable. Thank you !

I filled out my information. When I saw I was going to have to pay, I contacted a representative for help with my filing status. We corrected my status and now getting a refund. I contacted a representative again before filing to review my return.

Your product is good. I have been using Turbo for over 10 yrs. I'm slightly unsatsified with the pricing structure. As a Customer who is on auto renew for many years, pays same if not more for your product, picking it off retail store shelf. We loyal users should be get some perks. .