very easy to use. step by step instructions through the whole process. Have been using over 10 years

The TurboTax Easy Guides were more complicated. Also, I had trouble updating or correcting entries. Otherwise - great.

I bought TurboTax with the understanding State e-file was included but it wasn't free. Bait and switch

As long as you don't fall for the scams you are good. And Deluxe is good enough for 1099's, but they don't really tell you that. just FYI.

I have been using Turbo Tax for well over 25 years. It is easy to understand and provides all the topics I need

I was not able to install turbo tax on my primary computer. I had to use my backup computer to file my income tax. User help line was not useful

Ordered online for the Digital Download version. No link to download software provided, nor was there any instructions on when or how one would be provided!!! Sam's have my money and I DO NOT have my TurboTax!!

I love the question "did you inherit this stock from Schwab?" Schwab hasn't died yet, but I'm still hoping... Have to laugh at the idea that I can get comments from other users to figure out what's wrong. What's wrong is the program, but Turbotax doesn't seem interested in learning about that.

Federal and State worked fine - But Local did not import my W-2 properly. I had to go into the forms and fill out the w-2 portion for local taxes. Then another problem. I work in a Hybrid office where 2 days a week I work in Detroit (subject to Detroit city Taxes) and 3 days a week I work from home. It was very difficult to put that in. I kept redoing the Detroit section, and it would not give me any choice to get to edit the Detroit. I had to go into the forms and fill out the section about working 2/5 of the time in the office. It was a major pain, then it didn't reflect in my State refund section at the top. it was very confusing and I'm still not sure it went in correctly. had to review the forms after I saved everything and just before I e-Filed to make sure Detroit was all correct and I was getting the 3/5 refund from my taxes paid to Detroit. Major Pain

Turbo tax is so easy to use even for "Accounting ignorant" people like myself who get confused even by terms like Credits and Debits, Assets and Liabilities and so on. I have been using Turbotax as long as I can remember. I have never considered trying out any other tax preparation software.