I have been a user of TurboTax for over 30 years now. I am not sure I would use another program. Your experts evidently know how to prepare these programs. I have not been dissatisfied with the program.

Very user friendly. The only reason that I didn't rate a 5 is due to Form 1095-A. It does not appear on any of the lists that I use to enter my info. I have to search for instructions to include the required info on my tax return.

I'm a long time customer since first introduced to Turbo Tax by a colleague! I in turn have passed on the tradition of using your product to my children, grandchildrean and friends!

I have loved Turbo Tax since I began using i years ago. I was always intimidated by the thought of doing my own taxes but after trying it I file this way every year. Even when I have had a question, I have been guided through it.

While yes, I completed everything. But I hate all these "add in" crap and the need to log in to you. I hate the fact you require that crap unlike in the past.

Overall the program is very good. My main issue was the download of prior year turbo tax data stored on my computer into the current year. Process started but never completed, appeared to be in a loop.

I have been using Turbo Tax for 20 years now. I like the formats and intuitive way to navigate. Don't change the overall formats. I used the on-line version for my son's taxes this year and I found it totally different. I didn't line the format

Step by step guidance is becoming less and less easy to follow each year. The interface no longer permits copy & paste feature in some places. Explanations are often confusing and do not address the question asked..

I feel the banking section stunk this year. A bunch of boxes that showed no info or nothing just a name of a bank. You had to guess what interest or dividends went in. II question if this program is worth purchasing next year.

We have used Turbo Tax Deluxe for about eight years. Very easy to use and we particularly like the way Turbo Tax reference data entry from previous year's tax to insure consistency.