I used the online version for years and was very happy with it, I will not be purchasing the desktop version again, it kept getting caught up the final review before actually filing

Have been using Turbo Tax for many years. Program changes insures each year passes correct data. Ease in adapting in changes in tax code and security processes

Filing fees should be $0. Bank deposit fees should be $0. It's cheaper for all involved for electronic filing and transactions, there should be no charges.

not as intuitive to navigate and imkje it IMPOSSIBLE TO do direct deposit of refund. there is no form 8888 nor any research topic relating to direct deposit of refunds. this sucks

Downloading the software took over an hour. I never could get an account created in my name. I eventually had to use my wife's account. Pretty frsitrating

The program is good and easy to use but it starts charging all these fees at the end to file state and a processing fee after we already bought the program! Ridiculous. Won't be using next year unless this changes.

Why did you get rid of It's Deductible? You need to add it back or I might have to consider other tax software going forward. I have been using Turbo Tax since I got my first PC the 90's. I would hate to have to look at using anything else.

E-file process needs work. Each year it bounces back for same issues even though the program indicates topic has been covered and completed (when in fact it is only partially done).

Not happy you refused to accept Windows 10 computers. Started to boycott, but decided I knew your software and not some other, so bought a new computer.

The checkout process is WAY cumbersome. There is absolutely no need to have to enter routing the number and checking account number so many times. That is the worst part of the process.