The product was developed like 10 years ago and they have made almost no improvements. It's overpriced for the base software and the $25 state tax submission fee is a total rip off. I can't wait for AI to replace your product.

I have been using TurboTax for many years, since its days as Parsons Technologies. Much better than the old handwritten forms. I find the new security features challenging.

Had a problem with selecting credit card expiration month from drop down list when logging into INTUIT App. for State E-File payment. The drop-down months could not be selected.

I've used TurboTax for about 45+ years and have never had any problems understanding or completing my taxes. I have never experienced an error in the software that cost me money due to software errors.

E-file process needs work. Each year it bounces back for same issues even though the program indicates topic has been covered and completed (when in fact it is only partially done).

I have been using TurboTax since 1996, and last year and this year's version were less easy to follow. The instructions were challenging to understand.

Downloading the software took over an hour. I never could get an account created in my name. I eventually had to use my wife's account. Pretty frsitrating

There are always areas that seem new, unfamiliar, and somewhat confusing, and I just take a guess at the required answer--however, it just may be that my memory is deficient from year to year.

Why did you get rid of It's Deductible? You need to add it back or I might have to consider other tax software going forward. I have been using Turbo Tax since I got my first PC the 90's. I would hate to have to look at using anything else.

my e File tax return was rejected. I found out it was missing my Personal id number . I suggest when the system does the self checking to show this as an error to be corrected