FEDERAL TAXES WERE ACCEPTED BUT I AM UNABLE TO SEND MY STATES TAXES BECAUSE THEY "HAVE NOT BEEN ACCEPTED". ELSEWHERE, THE PROGRAM SHOWS THE FEDERAL TAXES WERE ACCEPTED BUT CAN NOT MOVE FORWARD WITH STATE TAX.

For a newbie this product is not very helpful. TurboTax did not explain that New York City residents have to pay city taxes separately from state taxes if their non-NY based employer does not withhold them from the paycheck.

would not guide me to enter my 1098T forms. I had to re enter my information several times to complete. I believe this same issue caused me to miss my deductions for last year.

Makes filing my taxes painless. This is my fourth year using TurboTax. So far, the returns have been accurate and the results unquestioned by the IRS and my state.

The documentation on the $40 transaction fee is VERY confusing and may be costing you customers next year. It is difficult to understand that we only need to pay with credit card (for state file) to avoid this EXTREEME high cost transaction fee.

i have been using turbo tax for over 20 years. this year is the first time I had trouble with my 1099-r from my rmd. I had to go back over it several times to get it right.

Not happy you refused to accept Windows 10 computers. Started to boycott, but decided I knew your software and not some other, so bought a new computer.

This year's TurboTax is very cumbersome and confusing. Many additional questions to answer and much more difficult to navigate through, I have used TurboTax for 20 years and this version is the absolute worst.

The TurboTax interface is easy to use. Great features make it easy to understand. Step by step guidance is very helpful. I feel very comfortable with the accuracy of information collected and provided.

constant solicitations for tax advice, etc. importing bank information does not work. being forced to enter information that is nonexistent. updates take forever.