My original filing for Federal and State taxes were REJECTED because TurboTax did not inform me that I was missing a needed document for healthcare. I've had to edit my taxes and resubmit them.

Many inefficiencies this year, repetitive questions. For instance why not ask overall for investments if any straddles, etc. If not done, if so can choose which ones it applies to. In prior years I would have given a 4 star rating.

I found this year's software a bit confusing when trying to enter data at the beginning. Once I got past this problem it was like the old Tubo Tax, I'm used to working with in th past years.

Turbo Tax is great at guiding me through the process, stopping me when and item is in question, and stepping through the process (it just doesn't spell check review:)

not happy about the $40.00 refund processing fee. I paid $55.00 for the download to process my taxes and paid to file my state and finally a year that i get a refund and you want $40.00 to process. A ripoff like others do.

I have used TurboTax for many years. This year's version was very difficult to file. I tried 3 times before it finally transmitted. Inputting the data was simple enough but like I said, I had to submit 3 times.

This version was easy to use with excellent guidance throughout the process. I had done returns as a volunteer for AARP for many years, and this was a breeze to complete.

There was an issue with launching this year's software package. It was extremely frustrating. When I close one return and try to open another the software takes me back to activation. Why?

I love, love the software. The review processes and walkthroughs are the most helpful. I don't feel I need to have audit advice because of my past experience with the IRS. It's great that it's available for those who feel they need it.

Hate that you discontinued Its Deductible without providing any clear messaging to use the desktop version requiring another software purchase for charitable contributions tracking.