did not engage with an expert but highly recommend praying regularly, reading the Holy Bible, and gathering with other believers for growth in faith through Jesus our savior

1099-R entries was still screwed up even after updating twice. Tried several times to delete form 8995 but it was still not deleted. Have not filed for a business in several years.

The failure to inform me about the IP PIN requirement when efiling is a huge error. The program should not have allowed my to efile without the IP PIN.

NO LONGER PROVIDES A PHYSICAL CD (in case future install, amendment needed). Product price continues to climb. Too much nudging to buy products while using the software.

The statement, Ok, we know it's taking more than a moment, is way overused. The ability to go to the next page usually requires scrolling down even on shorter pages. For an ex-IT person, your programing isn't all that remarkable.

It was fairly easy to enter everything but I was required to send a Form 8453 with Form 8949. When the software said the print the required documents to send, it did not print Form 8949. This is very confusing

My Taxes are straightforward and TTax handles them easily. I had one question regarding QCD's and that was handled on the phone quickly and courteously.

User friendly even for the computer/electronically challenged. I have been doing my taxes using TurboTax for 0ver 25 years and will only change when my elderly brain eyes and fingers will no longer allow me to do myself.

I understood that the cost of the software included one free state filing. We filed two state returns and had to pay $20 for each one. Please explain.

I engaged with at least 6 of the specialists over several days trying to get problems solved. They were very good at what they did, but the problems kept coming back.