Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

Member photos

Sort by |
Showing 261-270 of 29,419 reviews
Apr 7, 2026
GaryR47
4 out of 5 stars review

TurboTax hides data re std. v. item. deductions

The product is pretty good, and a lot of thought has gone into it. However, in recent years it has suggested that I take the standard deduction. When this happens, it does NOT print the information from Schedule A, which I want in order to verify the calculations. In fact, I think it's making an error, but I will have to reconstruct Schedule by myself to see. Even if no error was made, I need this data for future planning, etc.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 16, 2026
Diz Liz
5 out of 5 stars review

Easy As 1-2-3

Very seamless--not brain surgery. I made a few mistakes (not saving my inputs); I lost them and had to enter everything after I was almost done. I thought my taxes were associated with my login information. That is incorrect. I couldn't locate my information until I called customer service. You access your tax information by clicking on the red check mark icon. That isn't stated anywhere.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 1, 2026
Carole38
2 out of 5 stars review

Turbo Tax is a nightmare this year.

This is a nightmare this year.. I have e-filed three times but not accepted. I have checked my information. I do not need to pay for help to complete another return and am getting tired of being placed in that area after I have already completed all of my information and paid the filing form.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
Bullidont
1 out of 5 stars review

Decreased unability

I found it harder to input the required information this year than in previous years. Additionally, there were several times where I was forced to go to my previous year's return to retrieve information that Turbo Tas said i needed. WHY?? I have used Turbo Tax for many years and the previous years returns are all saved in the files that Turbo Tas originally put them in. Turbo Tax should be able to pull that information forward as needed, in the same way that they pull all of the other information forward.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2026
Cinderirene
3 out of 5 stars review

Disappointed

I had a BIG problem with TurboTax this year because when I started my return and then logged out to get information, it refused to relaunch which meant I had to delete the file and start all over again. Very annoying, although I saw on some online message pages that many people were having the same problem. I've been using TurboTax for years and never encountered this problem so I was very disappointed.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 9, 2026
DiamondDave2001
4 out of 5 stars review

Really buggy this year

2025 Turbo Tax was very buggy. Normally Turbo tax is the most bug-free and beautifully executed software so this is disappointing. * I installed it and it failed to run so I had to uninstall it and reinstall it to get it to work. * It kept asking me to fill out fields for a child tax credit that did not come close to applying to me. * There were many other bugs. At one point I had to end the program with Task manager and restart it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 15, 2026
Anonymous
4 out of 5 stars review

Pretty good but could be improved.

I have been using TurboTax for about a dozen years or so, and I obviously think it's pretty good or I would have tried something else. But it's not perfect, so hopefully they don't take their foot off the gas. I do like the step-by-step approach. This year I had some difficulty entering the info for a home refinance --- I think they need to clean up that section to allow for ALL POSSIBLE SITUATIONS. It can get complicated, so that may be a challenge, I don't know.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 13, 2026
PasswordReset
1 out of 5 stars review

Horrible Login Cannot Use Product

Why you force customer to make intuit account? You also do not let customer reset password, forcing customer to make a new account with a new email. The customer already paid for your product, just let them file the taxes! No one wants an intuit account

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 14, 2026
No Transfer allowed
2 out of 5 stars review

Why doesn't the 2025 version transfer 2024 info?

Why wouldn't the TurboTax 2025 version transfer my TurboTax 2024 past year information? The comments was that "the file was too large" for the TurboTax 2024 past year information; however, the document was only 8.9 MB in size. This forced me to enter in my 2024 information directly into my 2025 TurboTax forms, which was a three hour operation.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 4, 2026
Fusilli
4 out of 5 stars review

Very good, with a glitch

A very good product; it handles the tax code's complexity very well. It flagged as an error a zero value in Sch. C, Line 27a, and it would not let me e-file the tax returns. A TurboTax representative helped to resolve the problem, although I had to ask an AI agent to find the TurboTax help telephone number.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.