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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,017)
  3. 3 stars12% (3,618)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 261-270 of 29,503 reviews
Feb 7, 2026
Reviewer name: DJC10
5 out of 5 stars
5 out of 5 stars review

Small Issues

Good for the most part. The version for Mac OS has some issues with some message boards popping up where you can't see the bottom of the page. It can't be moved or re-sized, so you can't see any buttons or wording because it's below the bottom of the screen. It doesn't happen with the main TurboTax window. For example when I tried to import a W2 in pdf format it wanted me to log into TurboTax. I tried to cancel but I couldn't because I couldn't see the bottom of the screen. These are not huge issues but they are very annoying! I finally gave up and logged into my TurboTax account. Not sure why I needed to log-in just to import a pdf from my own computer to a TurboTax version right on the same computer.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 1, 2026
Reviewer name: givemeabreak99
3 out of 5 stars
3 out of 5 stars review

Good but nothing to brag about

Product is easy enough to use but because 2026 taxes included senior legislation from the One Big Beautiful Bill, I received zero feedback as to if I received an extra exemption, or if I got $6000 for seniors and why or why not. Your software is aged so at best you would have gotten 4 stars. And stop advertising all your add ons

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 5, 2026
Reviewer name: JCmindmelt
3 out of 5 stars
3 out of 5 stars review

Not Nearly as Good as Previous Versions

Frustrated with this year's version. One key positive feature WAS It's Deductible and TurboTax did NOT let the user know that it had dropped that feature until after the program was purchased and the user went to donations. Infuriating!!! Also, something is wrong with the interface and importing of documents from Chase bank. Not all my documents showed up and of the ones that did, information was missing and needed to be added during the review. But that information was not available on any of the tax documents that I received from Chase.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 21, 2026
Reviewer name: Bfsing59
2 out of 5 stars
2 out of 5 stars review

2025 Turbo Tax seems very 'buggy'

This year's Turbo Tax seems full of bugs. Examples: I told it I have no retirement accounts and it started asking me about my Canadian retirement accounts. It wanted me to enter state sales tax percentage. I entered 7.8 and it rendered it as 7.8.0000. After messing with it I found I had to enter the 7, then click to the end of the 4 zeros, backspace to the decimal point and enter the 8. There are more examples that are just very frustrating to deal with a bad UI/UX while trying to comprehend what is being requested for the government forms.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 1, 2026
Reviewer name: Online Challenged
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Challenge

attempted to file using online product which has been used in the past but, filing would not complete due to 9 digits in W2 Line 15 requirement on Federal that State would not take and once trying to file efile on Fed and mail on State it locked up system. Spoke with 2 representatives on 2/28/26, trying multiple fixes and nothing worked. Opted to use my sister's free Federal from her desktop version and hurrah, COMPLETED!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 14, 2026
Reviewer name: Bumpa75
2 out of 5 stars
2 out of 5 stars review

TurboTax has changed for the worse

I've been using TurboTax for many years. This year it is much more difficult. Also, VERY disappointed that the charitable contribution pricing section is no longer used. Also, the $40. electronic processing fee was unexpected and in appropriate. Due to these 3 issues, I will likely not use TurboTax next year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 13, 2026
Reviewer name: Barbara from Texas
2 out of 5 stars
2 out of 5 stars review

Not a good year for Turbo Tax

After years of using Turbo Tax, I may be looking for something else next year. It loaded extremely slow and messed up other programs I had running. The worst part was the message I got when I tried to add in a new form I had received. It would say something like " We recommend you continue working where you left off" and then it would block me from entering what I needed to.. I often had to logout/shutdown and start over, which we all knowtakes forever. Very frustrating!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
Reviewer name: Smorland
1 out of 5 stars
1 out of 5 stars review

They Electronically Filed my Taxes without Form 1A

Turbo tax did not include Form 1-A for additional deductions for seniors and filed with that mistake. It is impossible to get any help for their mistake without paying them additional $. They force you to use Windows 11 and their online services are incredibly frustrating and at the end of the day, no actual answers or resources to fix the problem they created for me. I have been using Turbo Tax for 20 years and also other intuit products. This will be my last time with any of the products.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 8, 2026
Reviewer name: RickMohawk
4 out of 5 stars
4 out of 5 stars review

Not as good as previous years

THIS REALLY APPLIES TO ALL THE TOPICS ABOVW. Not as efficient, reliable, and intuitive as previous years. Clunky ins accessing previous years data and then not complete requiring lost of manual work arounds and re-entry of items that previous years brought in with prior information.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 15, 2026
Reviewer name: mountainaire
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Program is Great

The 2025 version of Turbo Tax seemed a little confusing this year. It also kept giving me an error message on EINs which I reviewed and re-entered without success. This is the first time in over a dozen years that I had this issue and was not able to electronically file. Overall the program is good and I will continue to purchase.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.