The app kept crashing. Multiple times. Lost data. Had to go thru the back door to find file with data. Been using TT for DECADES! l This totally unacceptable. I will find alternative next.

Its good, but not great. Some of the items, I was unable to edit via the step-by-step and had to go through the forms and edit manually by overriding. Not an improvement.

In my experience, Turbotax is easy to use and helps to file my taxes. My only dislike is the complexity of downloading Turbotax into different computers for my family.

I ALWAYS USE THIS PRODUCT. THIS TIME I DECIDED TO E-FILE STATE RETURN, BUT I WAS UNAWARE THAT IF I PAY WITH MY FEDERAL RETUNR, I WOULD GET CHARGE AN ADDTIONAL $45 + THE $25 . SO BE AWARE ABOUT THIS, PAY WITH CREDIT CARD TO AVOID THAT $45 FEE.

Once again happy with Turbo Tax. Easy to use and accurate. Things to improve: Occasionally found it difficult to re-do a particular topic or calculation or to add to or update a particular topic or calculation.

It was very bad this year. It was hard to download forms and it put in one amount twice, almost costing me an extra $4000. I won't trust it in the future.

The desktop version is quite good. I trust it. I cannot say the same for the online version. It needs serious work - feels like a beta test not a finished product.

Straight-forward, Q&A format, is easy to walk through to complete my return. Once done I have a nice neat packge requiring no follow up. Thank you for doing all the hard work for me.

Using TurboTax was an easier way to complete our taxes. It steps us through the various forms easily. Then we done it does several checks to verify we had completed everything needed to file our forms.

it was not fun. I had to redo my taxes 3 times as the program did not save my progress. I was not impressed with this version. I have been using TurboTax for 15 years. I will probably not be using this program again.