I have used TurboTax for many years and I have no complaints about the results I get. However, the endless up-selling attempts are extremely annoying. How many times do I have to click that I do not want to upgrade the program version I use, or that I do not want to pay for expert advice or audit service so that the program understand that I don't want these things? Does Marketing believes that by annoying the customer he will eventually relent and buy something extra?

The UI for the online versions did not allow me to choose anything other than Expert Assist, which I didn't need and was twice the cost of the desktop version I ended up purchasing. I did my return twice: once online, and when I realized I couldn't file without paying for the superfluous Expert Assist, I had to do it all again on the desktop version. V. frustrating

I have used TurboTax for many years. The changes to it this year were very confusing. Thank goodness for Rep. Coby (I could have the incorrect spelling) in Georgia. He was GREAT, WONDERFUL, FANTASTIC, and had more patience than anyone I know. He is definitely an asset to the TurboTax Association/Company. He deserves recognition!!!!!!!!!!!!!!!!

I like using Turbo Tax. because it is quick, accurate and easy. However, I tried to e-file and had error on submission and I did it twice. I am mailing my forms in instead. I am not happy that I paid $50 for e-filing the state and now I am not e-filing. I really would hope for a reimbursement.

I have been using TurboTax since the 90s. We've had our ups and downs, but I have to say I really, really hate the back and forth in the 2025 version when entering 1099s. What an inefficient and painful process that was, going all the way back to the beginning and having the same general questions come up at the end every time I entered another one. My god! Oh, and also having 2 sets of state boxes at the bottom of the 109 for led me to enter them twice and double the taxes. If you're going to have 2 sets of boxes, you better explain why and when to use them.

Have been using Turbo Tax for years and continue to purchase due to ease of use, calc. correctly and can efile Federal and State tax returns. Never had any problems. There are some other good software but I prefer this one. Only problem is Turbo Tax is more expensive than others.

I have been using TurboTax for at least 20 years and find it is convenient, easy, efficient, and accurate. If I ever have any questions, I can easily find the information I need within the system. I have no compatibility issues with my computer, and TurboTax has all the features I need to easily file my returns.

TurboTax 2025 is just awful. It is essentially the same interface from the past 10 years, but with updates to SOME of the requirements. But Intuit no longer puts effort into keeping TT up to date. It does not address important tax issues. The help is non-existent - unless you pay more. They try to nickel and dime you on every decision. This is absolutely my last year with TurboTax. It has been degrading for the past 3-5 years, but this is the WORST.

Works in general for filing as a dual status citizen living in Canada. The only issue is that I cannot e-file due to my spouse not being a US citizen and therefore does not have a SSN nor a tax filer ID as she has never lived or worked or owned any property in the US. A tax filer ID application is too onerous. I should be allowed to enter NRA or Non Resident Alien as an option so that I can e-file. Currently I have to print and mail. Also, I can no longer get the basic package for filing, I cannot file online and as a result, I am forced now to purchase the Deluxe Desktop edition at a higher price than I think is necessary.

I've been using Turbo Tax for probably close to 30 years now and I have always found it relatively easy to use and accurate when it comes to filing a return. I like the options to skip sections if you know those areas don't apply to use and the ability to load in a previous year helps especially when you know that from one year to the next there is nothing that has changed so bouncing the current year vs the previous year is a huge benefit.