This year felt a bit more confusing than last. The import option is fine, but it's frustrating when everything seems to halt unless you scroll to the bottom of the page and click either ignore or continue—it's a little disconcerting, if not outright confusing.

In general it was easy to follow through completingn answering the questions and inputting the information.My disappointment was I couldn't transfer last year's information. This would have been very helpful. Also I have no idea what meant with "tmx-bpxi-uuid-service" keychain ??? There no details on how to locate and purpose . Also I thought everytime you go on it will check for updates, Got update check when I could transmit return.

Love TurboTax. I have used it for years. It is easy and walks you through each step. When you use the product year-after-year, it populates information and compares from previous year of filing. The product will alert to errors and determine your risk. Love the ability to download from financial institutions, so you can rest assured that the information is accurate. It removes the stress of completing taxes and makes the process much easier.

I like using Turbo Tax. because it is quick, accurate and easy. However, I tried to e-file and had error on submission and I did it twice. I am mailing my forms in instead. I am not happy that I paid $50 for e-filing the state and now I am not e-filing. I really would hope for a reimbursement.

I had trouble with Turbotax and the very beginning and at the very end of the process. In between it was vey user friendly and helpful - I particularly liked the examples & sample situations to help guide me. At the beginning I couldn't even create an account - because evidently the software picked up a 30 plus year old account that used my same email ! I had to call live support to figure out how to even get started.... Then at the end of the process - I wanted to e-file my Federal return (refund to me) to get it faster - so I could pay for my State return (I owed money) paper file it later closer to the due date of April 15th. But the software options didn't match / work to do this without me calling live support again to sort it out & trick the software options to do it... very frustrating at the beginning and end of the process.

when verifying my state taxes, you did not ask me to sign my input form and date it. now i have to mail this form to the state because you have the check mark set for "I am NOT the preparer" set by default. Maybe get it fixed on an update to save other people.

Turbo tax is usually pretty good. However this year it was hard to understand some of the directions & help . It seems that you are vague because you want us to pay for information. I find this irritating since I am already paying enough for the program by its self.

There's a bug when you file NY state taxes and choose to pay scheduled estimated payments on the website. It won't let you go any further. The bug is discussed on this page: https://ttlc.intuit.com/community/state-taxes/discussion/nys-efile-glitch-with-estimated-tax-payments/00/3588020

Have used TurboTax for many many many years. Very disappointed this year after they got rid of the It'sDeductible feature. That was important to us and removing it caused much frustration, and much extra work that would not have been required in the past. May not need TT Deluxe in the future if this feature is not included.

The 2025 TurboTax program had one problem I had not encountered before. It had to do with importing 1099s from my Brokerage firm (RBC Capital Markets). In prior years, the 1099s were easily imported and I did not have to fill out any data from the 1099s I received directly from RBC. This year in attempting to import the 1099s I ended up in a do-loop. I would seek to import the forms; TurboTax would open up a new tab, I entered my RBC login and password; that tab would tell me the importation was successful and tell me to go back to TurboTax. However there was no data in TurboTax. So I had to hunt around and find a way to manually enter the summary data. VERY UNFRIENDLY.