I have been using turbo tax for years and promote others to use it as well, it is easy to use, very accurate and user friendly. Turbo tax is the greatest product that guides you through every step of the process. I recommend those who are new to Turbo tax to use the guide me feature and you can't go wrong. Take advantage of the help features too, very helpful! Keep up the good work Turbo Tax!

When I transmitted my return, an error message showed up relative to form 5695. I had not checked the NO boxes for no Residential Energy Property Examples - Section B Line 21a and 21b but had entered an address. The software showed me the mistake and directed me to remove the address but it would not accept the deleted address (line 21c) and would not let me electronically file.

I didn't like the idea that I was turbotax was trying to force me to use the online method, and always trying to sell me more than I needed. The trouble trying to continue a return when Turbotax always wanted to start a new return instead. I will concider a different program next year.

Discovering that I needed to upgrade to Windows 11 was more than an unpleasant surprise. Discovering my PC might need to be upgraded to load windows 11 was even a bigger surprise. Imagine having to investigate and shop a new PC as the filing deadline clicks down. Very glad I am not a late filer, otherwise I might have missed the date. Have told everyone I know who uses Turbo Tax to be very aware of this arrangement you have with MS. You can send me weekly email advertisement but could not send an email informing me of this new limitation in November ?

It was very confusing when I payed for and downloaded the desktop version, but a large box appears that says continue to online. With a small text that says stay on desktop. I did my whole return without realizing this and when it would not file; that's when it became clear. Please fix that. If someone purchases the desk top let them continue on the desktop version.

Used to love this program, but I'm already looking for an alternative for next year. No CD is a pain - hate having to download software, struggled to view last years file because I couldn't get logged in to the Intuit account, the limited filings is a real disappoint - no longer worth the effort, have 2 different Intuit accounts for the multiple years which you wont let me combine. Overall, this has been an awful tax filing experience.

Education expense entry for off-campus room and board expenses was extremely wonky and required that I buy both the online and desktop versions to access the Student Information Worksheet and enter my numbers manually. Even that was not at all intuitive. Please address the remarkable lack or failure of the interview to ask for the entry of qualified 529 expenses which are not listed on the institution's 1098-T (because they pertain to off-campus expenses).

This is the 3rd or 4th time I've had my tax return rejected due to missing data. Why wasn't it caught the first time? And what am I paying for if not convenience and accuracy? I was also charged twice for my state taxes. Once for $48, once for $25. It's high time we shut businesses down like yours that prey on consumers. Over $100 to have taxes done inaccurately.

As usual the TurboTax desktop program was helpful and made doing taxes each year predictable and almost routine. I like the option of working on what I need rathe than the step-by-step. I've always found TurboTax accurate and have never had an issue with any of its calculations.

There were some glitches in installing the Desktop version but the TurboTax support team gave me effective help. The program is overly persistent in trying to sell live-human assistance but the application is so well structured that I did not need any help. The downloads of 1099 forms from banks and brokerage firms were very smooth.