Steps to fix 1099-R box 14a error should be built into the NY State processing vs user has to google the error when it shows up so late in the game, namely after license and bank info is entered. By the time you get to e-filing identity verification steps this should already have been addressed. Totally unacceptable.

I've been using Turbo Tax for 20 years or so. This year, for some reason, it didn't give me the $12,000 seniors deduction for my wife and I filing joint. I caught it and made the necessary corrections. Not sure why it didn't do it since I was using the step by step method.

Once filed can't go back and verify what was filed electronically vs printed to file by mail. Not sure if state was actually filed or not. Can't verify through the product. Can't go to state without going through the federal information first. Even just for review.

I chose to send me a check. What Turbo tax should have advised me that the IRS no longer sends checks and only Direct Deposit. I have been trying for 2 hours to get a ID.me for both myself and my wife so we can get our refund. This is a major mistake by Turbo Tax!!!.VERY upset over this!!!!

The method of checking downloaded information is difficult to follow because there is nothing on the initial screen that tells you which goes with which account. We have atleast 2 of everything. At least put the last 4 digits of the account on each box in the interest and dividend section

I've used TurboTax Software for about 16 years or more . This year, a few glitches told me I owned property in another county (not true), and at times it was not easy to determine how to proceed. The process for acquiring documents/data from other institutions is not intuitive in the screen icons. It takes some extra patients to figure it out, and frankly, it should not be that difficult.

Normally TurboTax is great and it still is Except for one issue. Your program FROZE up when I was about to print my AZ tax return. I had to use the Task Manager to END the program because it FROZE up. Other than that the program was great. But I'm now going back to it, to see if there was anything else to do.

Good program, they reduce the complexities, though it still takes hours. Also, there's a problem with how it loads the "Payer's" identification number which I could not fix or work around; it used to be the job title that was coming up as an error every year, but not this time. Highly recommended overall.

The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

Worked well but you need to make filing via us mail easier. Not all state returns require efile, and GA allows us to mail our return in a return if nothing is owed. Once I chose efile I could not go back to change it Perhaps under each filing, use check boxes for method of filing, choices could be efile and file via us mail. then based on choice, TT could go down that flow path.