Normally TurboTax is great and it still is Except for one issue. Your program FROZE up when I was about to print my AZ tax return. I had to use the Task Manager to END the program because it FROZE up. Other than that the program was great. But I'm now going back to it, to see if there was anything else to do.

Good program, they reduce the complexities, though it still takes hours. Also, there's a problem with how it loads the "Payer's" identification number which I could not fix or work around; it used to be the job title that was coming up as an error every year, but not this time. Highly recommended overall.

The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

Worked well but you need to make filing via us mail easier. Not all state returns require efile, and GA allows us to mail our return in a return if nothing is owed. Once I chose efile I could not go back to change it Perhaps under each filing, use check boxes for method of filing, choices could be efile and file via us mail. then based on choice, TT could go down that flow path.

The first page you see when you go to enter 1099-INT or DIV info, by importing the forms, is a new format that I haven't seen in the past. In trying to use that new page, I found myself trying to import some forms, and then that same new-format page would appear again, unchanged, as if I hadn't done anything yet. I called for live TurboTax help, and they figured out that Fidelity, the company whose forms I was trying to import, had not yet posted those forms. But it took a bit of digging to figure that out -- seems like there should have been some clear up-front message to that effect when I tried to do the import.

I refiled my Wisconsin State taxes after receiving a message that my State return was rejected. I was told an update was coming on February 13, 2026 regarding how Wisconsin handles Wisconsin retirement income. I did the update, refiled State, and was rejected again. I am resubmitting on February 14. Now we'll see. You should have had this ready to go BEFORE February 1st!

The product itself is mine. The misleading information regarding using a portion of the federal refund to pay for the state filing fee and prep cost, without properly explaining how it would go through a third party and all the hassles that go along with that is infuriating. To the point that I am considering no longer using your product as there are plenty of other tax preparation options on the market.

Had more problems with the software this year than all of the other years combined. The software wanted to know if any of my pension was going to the RMD. It took one of your support people pointing out that was what the message was asking. Since RMD's are taken out of IRA's, the question doesn't make any sense. Since your software "CURRENTLY" downloads the RMD data the question again makes no sense.

Very frustrating that Turbotax ignores customer requests for Its Deductible and takes it away with no other option. Fees continue to go up to file and buy additonal states. It may be time to look a competitors who have the deduction software and also limit their addon fees.

I have had many years of great software experience with Intuit TurboTax product. This 2025 product was not up to previous products. I bought download product and I had to wait to complete my tax return because of incomplete information. Even having completed my taxes I cannot print out my State until features are 'fixed.' This is a first!