i wasted at least 2 hours due to problems with the software. we file a married joint return. tried to e-file, asked for AGI for myself and again for my wife. i put the same AGI, but e-file rejected, said her AGI was wrong. huh? why is it asking each of us for the same AGI????2025 awful product!!!!! this is just one example, got several others.

Although Turbo Tax generally works well, this year (tax year 2025) I found it unacceptable that the procedures for filing Federal Form 5695 were not available until 1/29/2026, 3-4 days after the IRS began accepting returns. During this time I kept receiving emails from Turbo Tax stating that the form was ready to use with step-by-step instructions, but these emails were incorrect. Turbo Tax needs to be fully functional when its customers are ready to use it. The fact that it wasn't ready on time, even though it claimed it was ready, has reduced my confidence level in your software.

As far as the actual tax return completion and efiling, the 2025 version continued to meet my expectations. But I am very disappointed that Turbo Tax dropped It's Deductible from the software without a viable alternative. I will likely look for alternative tax prep software for 2026 after 13 years of Turbo Tax.

Turbo Tax Deluxe 2025 Arkansas State After selecting Filing Status 4 (Married filing separately on the same return), Program prompts for selecting "65 Special" tax credit for SPOUSE but does not prompt for selecting "65 Special" tax credit for PRIMARY and automatically applies the "65 Special" tax credit for the PRIMARY! This results in the $6,000 Retirement Exclusion NOT being applied for the PRIMARY!

I had to use the desk top version because the on-line version could not e-file my returns. I have always used the desktop and will not be using the on-line version going forward. Not as user friendly. I had to pay for the state filing by using the desktop while it is free when you use the on-line, which cost me $25.00

Been using T-Tax since it was version 1.0. I really have no problems because I was an accountant for 30yrs at a large communications company. Prep work is the easy way to file the returns. I use quicken to record all me transactions during the year. Quicken schedules help me summarize everything. I download my own 1099's for my financial Institutions. I input last yeas return and go back to complete the return.

I have been doing my taxes by hand for over 50 years and was talked into using TurboTax this year. I gave the software a 3 rating because all of the calculations were hidden. I like to see how and what forms are used to get the results shown on the pages and forms displayed on the screen. Also a better explanation of the data requested as input is needed in the guidance section. A number of small items that seem to require much repeated input or reviewing.

I chose to send me a check. What Turbo tax should have advised me that the IRS no longer sends checks and only Direct Deposit. I have been trying for 2 hours to get a ID.me for both myself and my wife so we can get our refund. This is a major mistake by Turbo Tax!!!.VERY upset over this!!!!

The convoluted sign-on process required for payment to me was a great step back from previous years. If you do something like this, you require the sign-on process when you initiate the product not at the end. I hope this is not a permanent attribute of the desk-top version.

I enjoy using TurboTax! The layout is very easy to understand and navigate. The offers to upgrade to different services throughout the process don't feel over-pushy and sound useful for the ideal customer. Nice to be able to go back and forth and confirm you're comfortable with all the information you've inputted without bothering a tax prep person. Makes you feel confident you've filled your forms out correctly!