I have used Turbo Tax for over 20 years. This year was the first time I had to file an amended tax return because Turbo Tax incorrectly processed my Form 1099-Q Tax Form. Please improve the prompt questions for the form. Turbo Tax had added these earnings from the 1099-Q Tax Form to my tax return and I did not realize this until after I had filed my return. Please add a question to confirm if you need to even report this 1099-Q Tax Form. I found out later if used for I did not because money was used for qualified college education expenses.

Have used TurboTax for many years with sterling results and as easy an experience as taxes could be. However, ran into some disappointing aspects this year. I purchased the desktop version and after (trying) to install, TurboTax insisted on directing everything to the On-line product. It fooled me into even transferring the 24 return info. A very frustrating time until I finally got the desktop version to be active and ask for the license code! Then it went relatively well until the State return. Seemed to download that Ok, but where in the past TurboTax led the way on entering the subtractions for California income, it did not perform. Finally had to enter info via the forms. Even then, the proper tax was not calculated for some reason. Despite saving the file several times as I went through the process, it still did not, to my calculations come up with the right number. I closed and reopened, and only then did the proper California refund appear! So it got there, but not as easily as past years.

It was fine. I did not use any assistance for taxes. I did call customer service when the software would not accept the month of expiration of my credit card to pay for state e-file. Before calling I had tried going back a few slides and restarting from there to no avail. However, when the representative came on the phone and I repeated the steps to go back a few slides to describe what was happening....IT WORKED! No rhyme or reason but I got it filed

Program works well, except when trying to pay for state taxes with Intuit, the box for credit card month would not work and I had to find a work around which delayed my filing one day. When I tried to change my state filing from e-file back to mail in, there was no way to do it.

I've been using TurboTax for years. I'm still fairly happy with it. There is still some clunkiness and inconsistencies with the user interface. On the Income and Deductions section, when you finish a topic, you are taken to the top of the window. And then you have to scroll down to the bottom of the window to move to the next topic. Not a show stopper, but annoying. Some dialogues require you to choose "none of the above" and some don't. Not consistent.

The interface for the desktop product is far superior to the one for the online product. Also, the Desktop product allows the import of accounting files from other products while the online produce does not, and the Desktop product has far fewer NAG SCREENS.

I have used Turbotax for many years and each year I am confident that my returns will be completed and submitted correctly. I appreciate the "walk through" feature which allows Turbotax to interact with my entries as I enter them. Turbotax is compatible with my laptop and interfaces well with the programs on my unit.

I found working with turbotax more difficult this year. Downloading and entering my product code was not straight forward. Turbotax wanted to sell me another version which I had already purchased elsewhere. The forms for my state seemed missing pages or incomplete.

The imports from financial institutions all failed. Received "Success" message but no data downloaded. Tried to enter the data manually, but no instructions could be found on how to do it. After I learned how to do it by searching the TurboTax user community, I found it very clumsy - too many steps for each entry. I have used Turbo Tax for many years, this year's (2025) version is very disappointing.

Accuracy: when considering state & local taxes, I found the Federal online calculator gave different results Compatibility NA as I did not use any other programs in association with TT Features ?? I do not understand this; I found the program confusing; always have Guidance - see Accuracy Interface ??