After years of using Turbo Tax, I may be looking for something else next year. It loaded extremely slow and messed up other programs I had running. The worst part was the message I got when I tried to add in a new form I had received. It would say something like " We recommend you continue working where you left off" and then it would block me from entering what I needed to.. I often had to logout/shutdown and start over, which we all knowtakes forever. Very frustrating!

I have used Turbotax for years, this year the mothed used to import tax info from an institution is horrible! The pop up window had eight to twelve human verifications, there was no feed back to say that the import was successful. I had several forms to import, each had to go through the entire verification process. This is not an improvement.

I have been using Turbo Tax for over 20 years now and am happy with it overall. My only suggestion is to get someone to help you write "Guidance" balloons that can translate said expert info into PLAIN LANGUAGE that the rest of can understand. In other words, the experts need to remember what they didn't know when they didn't know it. I spent more then 2 hours trying to figure the directions on sales of stock/crypto, etc. For instance, your wording regarding crypto ownership is NOT the same as that I found on my 1040 AFTER I filed. So, now it looks like I owned Bitcoin as a result of gift, gaming, reward, etc. - when I bought it outright. How much problem that will be - I don't know....but, if I get audited, I will be taking advantage of my free Audit coverage <G>

I used TurboTax during the final week of January 2026 for my 2025 federal income tax return. There were minor navigation glitches that I was able to work around. Otherwise, it worked smoothly throughout, including e-filing. (The 2025 tax year software was a significant improvement over the 2024 tax year software in that it wasn't generating forms that were inapplicable. The 2024 tax year software was simply bad.)

I received my 1099-DIV form after filing my taxes. The 1040-X wasn't available and I had to wait until February 28 to receive a notice that it was finally available. So I updated Turbotax and it messed up a LOT of the original information that I had already input. After redoing the return I don't trust that it is correct. I am going to review every single screen before refiling. I have been using Turbotax for years and was very happy with it. I am VERY unhappy now.

It's been many years that I use Turbo Tax for my own filing. I like the step by step for some topics but I like to have the form option for other sections. I find the fee that Intuit charges for filing state taxes excessive. Again, for the second year, I am not pleased with the fully download setup. Maybe I am getting old, but the CD versions seemed to give me more sense of security. Maybe since they do not have to produce the CD versions and only offer the download, there should be no fee to file state taxes. But that would be detrimental to the profit margin.

Difficult time locating screen that accepts license number. Requested assistance and was advised it would require connection to an advisor for a $5 fee. Not very accommodating to a committed customer. Also not impressed that you could not transfer last year's numbers from either your records or from my turbo tax downloads. The forms were easier to navigate this year but your screen options were confusing to me

You advertised the ease of importing last years tax return but it did not import my PDF return from last year. You said it can download 1099-INT, 1099-R and more forms but only one (Vanguard 1099-R) worked out of my 10 forms. Fidelity said come "in October".

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.

I have used turbotax online edition for years. This version is annoyingly complicated. Your abandonment of Win 10 seems motivated by profit only. Many of your customers have not up dated to Win 10 and forcing then to update is complicated and unnecessary. My experience really sucked.