I'VE USED YOUR SOFTWARE WITH NO HICCUPS FOR YEARS BUT NOW THE INABILITY OF YOUR SOFTWARE TO BE COMPATIBLE WITH THE IRS "IP PIN" IS A FAILURE ON YOUR PART OF EPIC PROPORTIONS!! YOU MAY HAVE LOST A 20 PLUS YEAR CUSTOMER, NO THANKS FOR THE INCONVENIENCE...

TurboTax 2025 Deluxe seems to have several bugs. It is impossible to uncheck some things, without starting all over. I had to do my taxes from the beginning, after getting through to the payment section, because I changed my mind. It erased everything, even though I had saved it. Federal portion printed alright, but the IL state portion was gibberish when I tried to print the 2026 estimate vouchers or the tax forms. Turns out, after MUCH trial and error, I had to install Adobe Reader DC. Been using TurboTax for like 25 years, and this was the first time I couldn't print the forms!! I'm pretty disappointed in this years product.

My wife and I each own separate shares of stock in some of the same and some different companies. I encountered a glitch when trying to download the stock information using Turbotax. We each had different sets of stock handled by Computershare. After downloading the information about my wife's stock successfully, I tried to download the information about my stock. But Turbotax then deleted all the information about my wife's stock. I had to then enter the information manually. Turobax needs to fix this glitch.

2nd year of TurboTax after over 20 years with another program. Love that it incorporates my Arizona state forms correctly so I don't have to paper file Love that I can do up to 5 federal forms with efile. The information is generally well explained. Had one minor issue when I loaded the state program, it was glitching and not asking questions, but after closing and reopening it worked fine. I really don't like the push to use the webbased services. I do like that the desktop version is compatible with all my companies for downloading forms and also works for PC and Mac. It is a little more expensive, but the features make it worthwhile.

Turbotax incorrectly imported 2 separate 1099-R forms from my Merrill-Lynch accounts. Had I not caught this mistake, the error would have caused me to overpay federal taxes by $700 and overpay state taxes by $600 (plus a state penalty of $70 for under-payment). If TTax can't even do a simple import correctly, it seriously shakes my confidence in the entire product.

I found it difficult to go to each section. Especially difficult finding and filling my 1099-R for my Federal Form. Paying extra for the Federal, State and $60 for something I do not remember authorizing, The program should be available on CD. I found it difficult to add the program on my laptop (second install).

From many years of using Turbo Tax I know it's easy to use and helpful in pulling all my previous year tax info into this year. The directions are easy to follow. Watch out for the refund processing charge at the end. It prompts you like it's required. The fine print disclosures show otherwise. This processing charge hassle is why I bumped the rating down to 4 stars.

Did not give good explanation how applying scholarship towards room and board has a huge impact on American Opportunity credit, really could not follow this in the form and now it think i messed it up. If you say scholarships are used for Room and board, you get the full American Opportunity credit, if you say they are not, it applies the scholarship against tuition i guess and calculates a smaller net tuition, even though the scholarships and 529 payments don't specify whether they are used for Tuition or Room and board. So your comment on that page needs to say a lot more!!

This new version if NOT user-friendly. I have used TurboTax for years and had no issue until now. Entering the new tax forms was not straightforward but the most frustrating issue is trying to print the forms for my records. My forms have been e-filed and accepted by both State and Federal but I still can't print them without the "DO NOT FILE" message on them. The AI chat said the forms would not display that after e-filing. On top of all that, getting in touch with Technical Support has been a MAJOR headache.

Have been using TurboTax Deluxe for many years. The 2025 filing edition is the 1st time, I've encountered issues with TurboTax. (1) The stepwise process of data gathering, did NOT automatically ask me for QCD information, thus requiring me to manually locate and complete data entry on Form 1099-R, (2) The stepwise process also failed to ask for my IRS IP PIN, which I had to manually locate the correct location and manually enter the data. and (3) There was a "glitch" in the credit card entry section (for payment to eFile a state return), in which the "drop down" for entering the month DID NOT ALLOW proper data entry. Had to obtain a "work around" from a live "advocate" via phone to resolve this isssue.