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Customer reviews for Sharper Image Heated Neck and Shoulder Massager for
Sharper Image Heated Neck and Shoulder Massager
4.2 out of 5 stars
stars
144 ratings144 reviews
  1. 5 stars55% (79)
  2. 4 stars23% (33)
  3. 3 stars12% (17)
  4. 2 stars4% (6)
  5. 1 star6% (9)
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Showing 81-90 of 144 reviews
Mar 11, 2024
sommerd1
4 out of 5 stars review

Pretty good

[This review was collected as part of a promotion.] I was very excited to receive this product complimentary to review. It was surprisingly light weight and also very well made. My only complaint is I wish the massage feature had firmer options, it was VERY light for my liking.

Review from MSBrands
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May 10, 2021
GemS.
3 out of 5 stars review

Good concept, needs tweaking

[This review was collected as part of a promotion.] The massage vest fits well and is easy to wear. The heating component is also a plus. However, the surface area needs to cover more of the shoulders, neck and lower back. The current vibrations are centrally located and do not extend out far enough to reach other areas. It also has to be plugged in while using but would be more beneficial if it were wireless and allowed for easy mobility.

Review from MSBrands
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May 6, 2021
Mmaxin
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I’ve tried more than a few of these back neck and shoulder massage products. I love all the different settings and the heat is awesome. The buttons are conveniently located on the front and you can use the chest strap buckled or unbuckled.

Review from MSBrands
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Feb 18, 2024
kimberlyd10df
4 out of 5 stars review

Soothing heat

[This review was collected as part of a promotion.] This pain relief heat wrap has a good amount of coverage as you can see from my pictures. It is a generous size.. It has a strap to hold it in place and keep it against your back, I did not need this if I was sitting against the couch or high back chair. Good to know if you are irritated by straps. This product has two heat settings high and low. In my opinion I would personally like the high a bit hotter or possibly a 3rd setting. It has 5 vibrations settings of various patterns. It's a nice feature, but I mainly like it for the soothing heat. If you are looking for a more deep tissue, rolling shiatsu type massage, this is not it. It is a vibration type Overall I like this product the front snaps are a nice feature also to keep in in place, especially if not using the strap. It also suits automatically after 20 mins. The four stars is because of the heat, definitely would like it hotter and I do prefer a deeper massage feature. Also the cord is a decent length but you of course need to have a outlet convenient to you location. #complimentary #influenster #sharperimage @Influenster @sharperimage

Review from MSBrands
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Feb 20, 2024
alemom
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] I have often tension headaches and pain on neck, shoulders and upper back. It helps a lot with the pain and the muscular tension. I would like a little more pressure from the massage but it’s work well enough for me. Love the heat. It’s not rechargeable , to works it needs to be plug it in.

Review from MSBrands
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Feb 9, 2024
tx_brandi_3869
4 out of 5 stars review

Comfortable and lightweight

[This review was collected as part of a promotion.] Well, I absolutely love the size and the weight of this but I feel like the massager could be more evenly placed and that the heat could take up more of the pad. The heat is just the right amount so that you don’t have to worry about it getting too hot after a while and the massager has a perfect amount of pressure and speeds so you can change it to however you like. I just wish that the massaging went lower on my back or I could change the settings to where I need the vibrations. All in all- I love this and have used it every day that I have had it and so have my teen athletes.

Review from MSBrands
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Apr 27, 2021
Walnda
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I am so happy with this device! I have chronic neck issues, and I use this every day. The gentle vibration and heat are very relaxing at the end of a long day. It has helped as a daily addition to relax and refresh my neck.

Review from MSBrands
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Apr 29, 2021
Monkey
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this a month ago and I am so glad I did..it works amazing..I would definitely buy more products to try..I will definitely recommend to all my friends and family to try your products out..it definitely help with the pain

Review from MSBrands
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Feb 15, 2024
erikam114
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] I loved it very useful for me that I have muscle tension, also that it is warm perfect for after a long day, I liked the ease although I would like it to be rechargeable and not have to be next to the connected cable.

Review from MSBrands
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Apr 27, 2025
anonymous
2 out of 5 stars review

Not a massager, and quit working after five months

It was a great heat pad for five months then stopped working. It’s doesn’t massage, it vibrates. Which is still relaxing. However, it should be called a vibrating heat pad. It is comforting and easy to use. I only wish it would have lasted longer than five months.

Review from walmart.com
Helpful?1SX2W6IFYX1H13971955821
reply from MS Customer Service

Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.