Customer reviews for Sharper Image Heated Neck and Shoulder Massager forSharper Image Heated Neck and Shoulder Massager
Most helpful positive review
4 out of 5 stars review
Verified Purchase
Disappointed
alyce
Originally posted on
walmart.com
Most helpful negative review
1 out of 5 stars review
Verified Purchase
Worst massager ever
Stef
Originally posted on
walmart.com
MS Customer Service
Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that you...145 reviews
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- 1 out of 5 stars reviewVerified Purchase8/28/2026This is definitely not what a massage massager should feel like it's just vibrates your back and it doesn't even heat up as high.
Worst massager ever
StefOriginally posted onwalmart.comMS Customer ServiceHello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that you... - 3 out of 5 stars reviewVerified Purchase7/10/2026the vibration leaves you wanting more, it just isnt strong enough to provide any actual relief. it also doesnt get as hot as i would like but it is nice that it wraps around you.
nothing special
JoseOriginally posted onwalmart.comMS Customer ServiceWe really appreciate you sharing your experience with our Sharper Image Heated Neck and Shoulder Massager. What you share he... - 4 out of 5 stars reviewVerified Purchase2/2/2026Massage is noisy, and feels okay, but not what I would expect a massage to feel like. Heat works great. There is a gap at the top, so I am not sure it actually massages shoulders. I keep pulling it down.
Disappointed
alyceOriginally posted onwalmart.com - 3 out of 5 stars reviewVerified Purchase12/4/2025I ordered this for tense muscles in my shoulders. I tried this without heat a few times. the massage gets irritating before it helps me. the massage beads are in one small area rather than all over the item. it might work for single area massage.
great quality but not for me
Originally posted onwalmart.comMS Customer ServiceHello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that you... - 2 out of 5 stars reviewVerified Purchase11/1/2025The item works but not for for a 80 plus lady who lives alone. This is much to heavy and to bulky for a 4,11 inch AN 120 LB woman not a Horse OK for a new pony. I lost a lot of money for me.
Heavy for a small person.
CaroleeOriginally posted onwalmart.comMS Customer ServiceHello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that you... - 4 out of 5 stars reviewVerified Purchase5/24/2026It is well made and easy to use but the massage is not that strong just okCOriginally posted onwalmart.com
- 5 out of 5 stars reviewVerified Purchase6/3/2026Feels really good on my neck muscles!DonitaOriginally posted onwalmart.com
- 2 out of 5 stars reviewVerified Purchase1/23/2026Not very strong heat and massage for the priceSusanOriginally posted onwalmart.com
- 5 out of 5 stars reviewVerified Purchase4/19/2026easy to use and feels greatTheressaOriginally posted onwalmart.com
- 5 out of 5 stars reviewVerified Purchase1/20/2026This product gives great comfort to achy shoulders. I highly recommend this product.MarkOriginally posted onwalmart.com
- 5 out of 5 stars reviewVerified Purchase5/3/2026It’s a great help, I’m glad I got it. I recommend this product 😊😊😊
Great
KioOriginally posted onwalmart.com - 4 out of 5 stars reviewVerified Purchase11/10/2025I think the item would have been on taller women or possibly for men. However,for my size, it was VERY heavy.PatrickOriginally posted onwalmart.com
- 4 out of 5 stars reviewVerified Purchase7/2/2022I really liked that it has different settings for the massage however I personally could not feel it up around the shoulder or neck area which is were I was needing it the most. The heat felt great it never got to hot. it would be great for upper to mid back pain.
Hopefully helpful
anonymousOriginally posted onwalmart.com - 1 out of 5 stars reviewVerified Purchase12/23/2022did not work when arrived. it was a gift. massage did not work and heat wasn't working other than little warm not warmer. i was charged a sales tax, although i live in Oregon.
Gaylyn Feist
GaylynOriginally posted onwalmart.com - 5 out of 5 stars reviewVerified Purchase12/14/2024Ordered this massager to replace my old one that stopped working. Wasn’t sure if it would be as good as I had. But, it is truly worth the money. It works well! Small and compact. Isn’t too rough and uncomfortable for me or my husband.
Good massager for men and women
JoanneOriginally posted onwalmart.com - 1 out of 5 stars reviewVerified Purchase1/18/2023No real heat other than slightly warm and only on a small section of the upper back, no heat or massage on the neck/shoulder area. I am pretty disappointed, I don’t recommend it.
Over-priced and Non-working as advertised
SandyOriginally posted onwalmart.com - 5 out of 5 stars reviewVerified Purchase11/25/2022Just what I hoped it would be. Heat and massage are just what I needed for my neck and shoulder pain. Excellent!
Recommend highly..
DianeOriginally posted onwalmart.com - 4 out of 5 stars reviewVerified Purchase10/13/2024I am over all satisfied with this product. Heat level was nice. I would just like more intesense massage.
Nice!
MarkOriginally posted onwalmart.com - 4 out of 5 stars review4/27/2021[This review was collected as part of a promotion.] My wife and I both tried this massager and enjoyed it, but found it a little odd. Since the massage portion can't move around easily it may not help all areas. The heat and weight feels really good and the massage options are interesting. It really did help us feel more relaxed at the end of the day. I received this product for free in exchange for my honest review.
feels good, may not hit where you need it
EOSurveysOriginally posted onMSBrands - 4 out of 5 stars review3/17/2024[This review was collected as part of a promotion.] We have used this multiple times a week since we got it. It’s warms up nicely, and the vibration is middle range. It doesn’t hit the neck part as well as I would’ve liked, but it’s safe and works well for upper back area.
Great for loosening up some tightness!
bibir_5848Originally posted onMSBrands