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Customer reviews for Sharper Image Heated Neck and Shoulder Massager for
Sharper Image Heated Neck and Shoulder Massager
4.1 out of 5 stars
stars
147 ratings147 reviews
  1. 5 stars54% (80)
  2. 4 stars23% (34)
  3. 3 stars12% (17)
  4. 2 stars4% (6)
  5. 1 star7% (10)
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Showing 41-50 of 147 reviews
Sep 29, 2020
Reviewer name: Shyan
3 out of 5 stars
3 out of 5 stars review

HAS POTENTIAL

[This review was collected as part of a promotion.] This product is nice. It's got a lot of potential. I enjoy the different levels have vibration and it really does feel like a massage chair. The issue is the heat. It doesn't get very hot and I do not feel like that feature was helpful to me. It gets warm but not warm enough. Also, the strap in the front that you clip together to help the product stay on is in a weird place. It's uncomfortable to have that part clipped together. I think this product has a lot of potential to be a good product but when buying a heat pad I'm looking for heat which this one didn't have much of.

Review from MSBrands
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Apr 27, 2025
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Not a massager, and quit working after five months

It was a great heat pad for five months then stopped working. It’s doesn’t massage, it vibrates. Which is still relaxing. However, it should be called a vibrating heat pad. It is comforting and easy to use. I only wish it would have lasted longer than five months.

Review from walmart.com
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reply from MS Customer Service

Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

Apr 27, 2021
Reviewer name: Walnda
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I am so happy with this device! I have chronic neck issues, and I use this every day. The gentle vibration and heat are very relaxing at the end of a long day. It has helped as a daily addition to relax and refresh my neck.

Review from MSBrands
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Feb 7, 2024
Reviewer name: lynettebarbie_4473
4 out of 5 stars
4 out of 5 stars review

Very nice

[This review was collected as part of a promotion.] I like how warm it gets is pretty nice the vibration levels are good I like the high speed one that the vibration don’t stop that one feels good I just wish it had movement action not only vibration and heat but otherwise I like it.

Review from MSBrands
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Feb 6, 2024
Reviewer name: tthompson004
1 out of 5 stars
1 out of 5 stars review

Bulky and uncomfortable

[This review was collected as part of a promotion.] I was so excited for Sharper Images back and shoulder massager, and I was hugely disappointed. This thing is bulky, you’re not going to find a position where you are comfortable. I don’t mind the weights and strap, as I know this is needed for this design. The part that’s uncomfortable is the “massager” in your shoulders. They only vibrate and they stick out, digging into your shoulders. There are several settings to this; massage and heat. You can have them both on or work them separately. The massage has 5 different vibrating patterns and the heat has high/low. If you’re hoping to get heat for your neck, you’ll be disappointed. You get none with this. Basically, this is a vibrating heating pad with two balls in your shoulder causing your to be more uncomfortable than you were before. Look elsewhere. 

Review from MSBrands
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Feb 5, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Whole back & neck comfort when you need it most

[This review was collected as part of a promotion.] I recently received the Sharper Image Pain Relief Wrap for the neck with heating capabilities, and it has truly been a great addition to my self care gadgets. The wrap's design is both functional and comfortable, providing a snug fit around my neck without feeling restrictive. The adjustable strap ensures a customized fit, allowing me to secure it in place according to my preference. The heating feature is a standout aspect of this pain relief wrap. The warmth it generates is not only soothing but also remarkably effective in alleviating tension and promoting relaxation in my neck muscles. The ability to control the heat settings easily, tailoring them to my comfort level, adds a layer of convenience to the overall experience. One of the notable advantages of this pain relief wrap is its versatility. It not only caters to neck discomfort but can also be positioned on other areas of the body, providing targeted relief where needed. This adaptability makes it a multifunctional solution for various pain points, enhancing its overall value. The inclusion of a convenient controls in the front of the wrap is a thoughtful touch, allowing me to adjust settings without having to fiddle with the cord. The user-friendly interface simplifies the operation, adding to the overall ease of use. I appreciate the quality of materials used in the construction of the wrap, contributing to its durability. The soft, plush fabric feels gentle against the skin, enhancing the comfort of wearing it for extended periods. Moreover, the wrap's portability is a significant plus. Powered by long cord it provides the flexibility to use it on the couch, in the bed without having to position myself next to the closest outlet. I have several massaging & self care items from Sharper Image - & this is a nice addition- Sharper Image Pain Relief Wrap for the neck with heating is a reliable and effective solution for managing discomfort. Its thoughtful design, versatile application, customizable heating options, and user-friendly controls make it a valuable addition to my pain relief routine. If you're seeking a versatile and comfortable solution for neck pain with the added benefit of heat therapy, this wrap is worth considering.

Review from MSBrands
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Oct 27, 2020
Reviewer name: Roxysandra
5 out of 5 stars
5 out of 5 stars review

Very relaxing

[This review was collected as part of a promotion.] I love this wrap neck heather. It has 2 modes. I love it. It really does the job. It’s very relaxing. I love how hot it gets. I use it everyday to help my back. It hangs around your shoulders and it has a button. Has 3 bottoms the heat and the vibration and on/off button. You plug it to the wall. No batteries need it.

Review from MSBrands
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Feb 19, 2024
Reviewer name: aliceo14
5 out of 5 stars
5 out of 5 stars review

Great quality and covers full neck and back!

[This review was collected as part of a promotion.] This is absolutely perfect for anyone with any neck or back pain or someone who just wants some comfort. You simply plug it in you can select different massage types or no massage at all and it’s got a perfect heat range throughout your neck and back.

Review from MSBrands
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Mar 4, 2024
Reviewer name: nicoles3092_7520
3 out of 5 stars
3 out of 5 stars review

Vibrating massage

[This review was collected as part of a promotion.] This wearable wrap has different vibrating modes to massage. There’s another button for making the wrap heated as well which is nice. It’s made of nice soft material, that seems very well made. I’d prefer more of a rolling type of massage wrap rather than vibrations but it does what it says. I’m also not a big fan of the way it touches my neck/throat area, kind of feels like a choking hold around my throat. But it would make a nice gift to someone who loves a vibrating heating wrap who doesn’t mind things around their throat.

Review from MSBrands
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Feb 12, 2024
Reviewer name: shondab4
5 out of 5 stars
5 out of 5 stars review

R E L I E F in just a few minutes

[This review was collected as part of a promotion.] I received the Pain Relief wrap as part of a promotion to do a review on Influenster. This was one of the most anticipated item I’ve done for review yet. After a painful car wreck this is a Godsend. I opened the box and plugged it in and started using it immediately. Very easy to understand (didn’t need to read the instructions). Very comfortable material and the color is light gray. While the overall use is 5⭐️ I do have some suggestions. The elastic band could be a little bigger. If you are someone who has a larger torso or bigger area (for females) it may cut into your abdomen (as seen in the video I made). And also it was a little rattley when on the highest massage setting, nothing too terrible but just giving my honest review. I can see this being used on neck, back, shoulders, legs, knees and stomach for female cramps. Thank you so much Influenster and Sharper Image for the product, it will go to good use.

Review from MSBrands
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