My kiddos love this swing set! The only downside was putting it together. Everything can only go together one specific way and you'll basically get nearly finished and realize that one of the earlier steps was off and you'll have to take it all apart and start all over! So the directions could be more clear about that. But, after it is finished...its awesome!

Purchased this in May 2018. I have 6 grand kids and so far no major problems. The steering wheel bolt broke. Replacement bolts and nuts were ordered and on the way. I could not find the bolts or nuts at any hardware stores. Lifetime replaced the bolts and nuts free of charge. Nice!

Sabrina made my request for rusted out parts a breeze. A reply email from the start took a while because of covid, and some of the replacement parts will take a while because of covid to arrive. Other than things out of there control my experience was great.

We have owned this playset for nearly 6 years. Our grandkids absolutely love it. It is very well-designed so that even the 3 year old can play safely on it. A few parts were worse for wear after a LOT of use and harsh NE winters. We were able to order replacement parts very easily and found customer service to be pleasant and helpful.

Playset is well designed for play, except for the ladder. That is a bit precarious. assembly is a mixed bag. The manual was good most of the time, but lacked some key details that would have made things easier. I had to figure some stuff out on my own. Fortunately, I’m pretty handy, but thise with less construction experience may need to seek help. The videos on Youtube helped too. Some holes don’t quite line up and some bolts are way too short. I had to muscle a few things or dip into the extra hardware bag to make something up that would work. Assembly took me about seven hours alone. It might have gone faster if I wasn’t alone and it wasn’t 20F outside. I would definitely buy this again though.

I wasn't sure what to expect when ordering a metal play set but it was relatively straightforward to assemble. There were two steps where I needed a second person. One was getting the roof on top. The other involved two screws in the very center of the tower over and under the floor. My arms just aren't that long and I didn't feel like going inside for tape. The play set is rock solid. There were slight issues with leveling that were easily solved by sliding the slightly higher foot back and forth. Sometimes you had to dig a tiny bit under it so the dirt loosened by sliding had somewhere to go. I will say the plastic flooring for the tower was a bit confusing. No matter what I did, it would not sit the way it was supposed to. However, it was near a good stopping point for the day so I just left it until the next day and the problem solved itself. Sitting flat in the sun allowed the two plastic floors to interlock the way they were supposed to easily. I guess they were slightly warped from travel and needed to flatten out. The top of the slide had a bit of a similar problem with being curved while I was trying to screw it in. A day in the sun fixed that too. Also, the kids LOVE this thing. We put a sand box under the tower. They are always out climbing all over this thing. So are their friends. P.S. Don't put the steering wheel on until last. Getting the swing set bar on around that thing is a PITA.

This is a strong and sturdy playground! It was not the easiest to put together so you will definitely want a couple of helping hands. I gave 4 stars because of the rust that is already starting on multiple joints. Hopefully some rustoleum will help it make last. We have had it for 4 months.

Great product, pretty easy to assemble with two people. The slide is really well made, very sturdy, we had my 8 yr old and 10yr old swinging at the same time and it barely moved around. The only negative i have is to change one page in the instruction book to really emphasize the importance of the metal base frame layout and the flooring in the tower so that everything is in line. we looked back to see if anything was said about that and wasn't. it took us 3 hrs to go back and fix the mistake and that's a lot of time wasted with three young children.

This swing set seems very sturdy and resistant to the elements. I found the assembly instructions to be very clear, simple and easy to understand. The only thing I feel it might need is better anchoring tie downs but I’ve found my own system that works well. I love that it’s made in the USA!

Definitely worth the money we paid. It came with all the parts. Nothing was missing. Everything was in great condition. Lifetime is a great name for these products because it is so strong. It will last a lifetime. I could not be happier with my purchase of course the time to put it together is quite extensive, it took three days and three adults to fully assemble it but even with that it definitely was worth it.