I had a great experience with the Lifetime team that I worked with on this. They were so helpful and the set up was very professional and fast. I absolutely love our new adventure tower. It’s been a game changer for a family gatherings as we have grandchildren that are loving it and I as a young at HART grandmother I’m out there playing with them.

The product was a little more difficult to assemble than I anticipated but everything was organized and assembly instructions/video were very clear and helpful. Grand kids and neighbor kids have been enjoying for a week. I was not aware that two anchors came with the set and had purchased a set of four, so I guess we are well anchored. Hope it lasts a lifetime for our grand kids.

We had 3 demands from our littles when it came to a playset. It needed (1) monkey bars, (2) swings, (3) a slide. We also wanted something that could provide shade at times. This playset nailed all three! I will also say that the Lifetime installation team was quick to schedule and fast to install (3.5 hours to complete). I read horror stories on how long it’s taken others to do themselves (20+ hours…..). Great play set! Do not regret the purchase!

Delivery was quicker than expected. It arrives in one giant pellet crate. After a long process of getting it put together, my kids love it. It’s durable plastic with a pretty solid metal frame; the slide can hold me (150 lbs) no problem. Overall I’m satisfied with it so far.

This playset is wonderful! My girls absolutely love it. It took about 10 hours for my dad & husband to put it together. Instructions were easy to follow. Excellent quality & worth every penny. I feel like this thing will definitely be around for our grandchildren.

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!

Directions are hard to follow and the bar that goes around the middle of the top of a head banger. Once you climb up if you don’t duck your head you hit it Not a good design there

We have had this up for months and my kid loves to swing and climb on it. It is super sturdy and the green color is looking good in our yard. Our kid is only 2.5 years old so he will grow into the monkey bars, fireman’s pole, and climbing walls. The only reason for four stars over five is there is a small rust spot already in the bottom of the tower floor. If that is only after a few months, I am wondering what a few years might look like. We are going to try to be proactive and treat the rust spot so it doesn’t get worse, but it is on the support holding the floor of the tower up so a pretty important piece! I did mostly put it together myself over a series of naptimes, but my husband helped me with putting the roof on and moving the monkey bars into place to attach the main support across the swings. The directions were easy to follow in my opinion, but I generally don’t have a hard time assembling things.

Directions were good. Took longer to assemble than I thought at first. Well constructed, quality material. A little cool to try out, temperature last night dropped to 1 degree Fahrenheit!🥶

Every time I spoke to someone in customer service regarding replacement parts for my playset I ended the call thinking I was fully satisfied, however each time the order showed up it was missing parts. This is the fourth time I had to call them trying to get an anchor kit for my playset which was originally requested 3 weeks ago. I’m beginning to know why the companies name is LIFETIME, because while the customer service is great, it takes a lifetime to actually acquire all the parts you need. Hopefully this time they will get the order straight, hey look, my playset just blew down the street!