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Customer reviews for Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool for
Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool
4.6 out of 5 stars
stars935 ratings933 reviews
  1. 5 stars81% (754)
  2. 4 stars10% (89)
  3. 3 stars3% (27)
  4. 2 stars2% (16)
  5. 1 star5% (49)
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Showing 871-880 of 933 reviews
Nov 20, 2021
Alchemist
1 out of 5 stars review

Motor burned out???

Have not even had this product one year! Thought it was a good machine as it did work well while it ran. Turned it on to use for maybe the 5th time & it cut off immediately followed by smoke. Super disappointed!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Hello Alchemist, We would like to inquire further about the exact issues you are experiencing with this unit, please contact us directly at HooverCommunity@ttifloorcare.com. Thank you! The Hoover Team

Oct 25, 2021
Poor Suction
3 out of 5 stars review

Problems with Suction...Always

The product seems to be okay but mine looses its suction frequently. Im sure Im just not getting it together correctly but it shouldnt be this difficult

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Oct 9, 2020
LoraD
5 out of 5 stars review

So easy to use...

Easy to use, easy clean up. All the parts come off the machine to clean. My carpets look amazing. I do have a large dog, so carpets needed to be cleaned and the SmartWash did the job.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Oct 8, 2023
Missy
1 out of 5 stars review

Brushes don't spin on Hoover Products

I used my new cleaner once. After moving furniture, it won't intake dirty water and brushes don't spin. Just splatters gunk everywhere! 3 hrs. troubleshooting and cleaning product. No more Hoover!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Sep 28, 2021
Ryan
4 out of 5 stars review

Good product, even better customer service

This carpet cleaner worked great for 6 months and then suddenly quit dispensing cleaning solution. I emailed customer service and they sent me a new unit the next day for free with no hassling. Excellent support.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Sep 24, 2023
Lilith
5 out of 5 stars review

Easy to use with alot of option

Bought this for basic capet cleaning. Has been great spot cleaning and for deep cleaning our car. Alot of accessories for tight spots. When used on our carpet, it brought it back to life. Highly recommend.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Jan 14, 2024
Kristen J
5 out of 5 stars review

Definitely a staple item in our house!

We love this cleaner. It works phenomenally and is so easy to use and easy to clean up. It freshens the room and will get out tough stains. Works great for cleaning up after our young dog who will occasionally still have accidents.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Oct 24, 2024
Boss Lady
5 out of 5 stars review

Awesome purchase!

So glad I purchased this. It's easy to put together. It's easy to take apart and clean. The hot shot handle is great. Only thing would would have made it easier was if I had a maid to do it for me!!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Apr 6, 2020
Dee339
5 out of 5 stars review

Works great!

This works better than the rental machine I always use, it's easy to use and the attachment for the furniture actually works, not like others I have used in the past, love that it came with a bag to hold the hose and it's easy to clean after use

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Jul 22, 2021
Long Timer of Hoover products
5 out of 5 stars review

Best purchase i have made

Works great, super deep cleans but most of all is the drying feature its almost completely dry Compared to older styles where you waited with fans blowing it to dry. Have 3 dogs really appreciate!!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211